tarot33 Jul 15, 2022 @ 5:38pm
Unable to create save directory, the game will not be saved!
Hi all,
I hope this is posted in the right place. I need some help.

I recently lost two hard drives, one which contained the steam app and a library of games.
I have managed to install the steam app and all my games and the cloud saves are present and good to go.

Right now the only games that WILL NOT WORK is Shadow Of The Tomb Raider and Into the Radius VR.

1. It will not sync to the cloud to my saved games
2. When I start it I get a pop up error message stating "Unable to create save directory, the game will not be saved!"

After I click OK, the game starts (no option to continue or load a save)
I click play to start a new game and the game says:

"Unable to save game! Please make sure the application has permission to write to the following folder in order to save your progress:"

It gives no folder name though.

I already went into settings and virus and threat protection and
-controlled folder access.
-allow an app through controlled folder access
-selected the games exe

It still doesn't work.

Every time I restart the game, it acts like a brand new installation.

Anyone have any guidance or advice?

Thanks so much!
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Showing 1-2 of 2 comments
tarot33 Jul 15, 2022 @ 8:28pm 
SOLVED:

In case this happens to someone else:
My "Documents" folder resided on one of the drives I lost. When I created a new "Documents" folder on a new drive, the games all sync'd from the cloud and it also allowed me to save games again.
Last edited by tarot33; Jul 15, 2022 @ 8:30pm
Iceira Jul 15, 2022 @ 11:58pm 
No you move the problem out of Document, thats why, its own anti virus that block thirdpart app from access its folder,

same as do it diffrently to avoid use default place. ( this will happend again with next install that use that place. or other things use it and dont have rights to do it. )

technical yes you solved it and yet you did not. ( dont get us wrong here as user you can do what you want, but that day someone help you and dont know what you did might forget new Document place because he still see old place if content is there. )

give apps rights to access its place is the more correct way to do it. ( and yes you can can do as you want. ) why bother with it, because that helper that might help you have huge chance to get it worng and not take backup of the right place.

and why most say are you sure or privat userdata is user own responsibility to have backup on.
same then my neighbour want me to help him with pictures, i tell him how will i know what is what, then i have to deal with hes issue with it its impossible for any helper to deal with such
but with hes yes im sure, then we do it.
Last edited by Iceira; Jul 16, 2022 @ 12:00am
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Date Posted: Jul 15, 2022 @ 5:38pm
Posts: 2