Charanko May 18, 2014 @ 4:20am
my account got hack anyway i can get my item back?
i was trading my knife on cs go lounge until i guy pm me this link (removed) and then i didnt not realise is a scamming web site. then a stranger added me on steam vbirf131.......... then he unfriend me. then i realised my item were loost and i checked my my inventory history........ my items were traded to him...... anyway to get the items back?
Last edited by Charanko; May 20, 2014 @ 1:59am
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Showing 1-15 of 37 comments
Marble May 18, 2014 @ 4:26am 
Originally posted by Zeratul:
anyway to get the items back?

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

Steam will not return any items or gifts that you feel have been traded unfairly. There are no exceptions to this policy. All trades are final. If you were scammed, you may submit a report from the offending user's profile, however contacting Steam Support will not result in the return of any stolen items/gifts.

The use and security of the Steam account is your responsibility. It does not matter if you let someone use the account, or if the account was being used without your knowledge. It is your responsibility to safeguard your account against such activities.
Fenrir May 18, 2014 @ 4:30am 
No
tris May 18, 2014 @ 6:37am 
This just happened to me too...
Charanko May 18, 2014 @ 6:39am 
well did u ended up getting back your items?
TirithRR May 18, 2014 @ 7:08am 
Originally posted by Zeratul:
well did u ended up getting back your items?

More than likely not. Since Steam's policy is to not return items, and it just happened to him.
Last edited by TirithRR; May 18, 2014 @ 7:08am
76561198137164383 May 18, 2014 @ 7:12am 
Guys
vbrif131 stole my account
he have a bull on picture
76561198137164383 May 18, 2014 @ 7:13am 
he stole my account today i think 11am
Charanko May 18, 2014 @ 7:13am 
same here but not that time report him as a hacker plz
JJHatton May 18, 2014 @ 7:22am 
That sucks. Always be careful of links to fake websites!
TirithRR May 18, 2014 @ 7:25am 
Originally posted by Zeratul:
same here but not that time report him as a hacker plz

The user is just another hijacked account, like you. The theif steals an account, then uses the stolen account to steal more accounts. Your stolen accounts are probably, or were probably, being used to spam other users and steal their accounts as well.
Last edited by TirithRR; May 18, 2014 @ 7:25am
76561198137164383 May 18, 2014 @ 7:28am 
i send message to valve how long will it take that they answer me?

76561198137164383 May 18, 2014 @ 7:28am 
i can't log in to my account
so i want it back
TirithRR May 18, 2014 @ 7:29am 
Valve may take up to a week, or more, to fix hijacked accounts. You will have to wait for them to fix it.
HLCinSC May 18, 2014 @ 7:30am 
Just make sure you report them through the link on their profile and fill out a steam ticket here with all the details/evidence youy have: https://support.steampowered.com/newticket.php .
Also, please read this and other FAQ's found on Steam's support pages.

http://steamcommunity.com/sharedfiles/filedetails/?id=177244559
76561198137164383 May 18, 2014 @ 7:51am 
i have done it
but do i get my asiimov and kinfe back?
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Date Posted: May 18, 2014 @ 4:20am
Posts: 37