Daylight will not run on Vista Home 64-bit OS. Only DX11 "fix" is for Win 7 ???

[puhr]

I bought Daylight on Steam and now it will not run. I get error message saying that I don't have DX11, but I DO. I also reloaded the very latest nVidia drivers just to be sure. I tried to load the Win 7 "fix" indicated, but get another error message telling me that "this is not for your operating system". Anybody else running into this problem? I can't find any way to contact anybody at Zombie Studios, or anybody else having anything to do with Daylight!

[Satoru]

The store page explicitly tells you vista is not supported

There is no fix. Vista does not support Dx11.1

[Kargor]

引用自 Satoru：

The store page explicitly tells you vista is not supported

There is no fix. Vista does not support Dx11.1

Neither does Win7.

I don't know what ELSE they are using that isn't available in Vista, but Vista with all Service Packs and the "platform upgrade" is almost a Win7 and even includes DX11. So there's a good chance that setting Win7 as minimum is just a dumb mistake by the developers...

[Satoru]

引用自 Kargor：

引用自 Satoru：

The store page explicitly tells you vista is not supported

There is no fix. Vista does not support Dx11.1

Neither does Win7.

I don't know what ELSE they are using that isn't available in Vista, but Vista with all Service Packs and the "platform upgrade" is almost a Win7 and even includes DX11. So there's a good chance that setting Win7 as minimum is just a dumb mistake by the developers...

Windows 7 supports DX11.1 via a Plaform Update, which is generally installed when you upgrade IE. DX11.1 is not supported on Vista.

note that the game uses UE4 so the DX11.1 requirement is likely an engine component from UE4 not something the devs coded in.

[puhr]

引用自 Satoru：

The store page explicitly tells you vista is not supported

There is no fix. Vista does not support Dx11.1

This is illogical because Vista 64-bit and Windows 7 64-bit use the same kernel. So does
Windows 8, for that matter. But, rather than fight it I'll just get a refund. The game appears to have been poorly constructed anyway if this many people are having this much trouble.

[puhr]

How do you get a refund from Steam for a game you purchased and downloaded, but will not launch?

I have bought a lot of games on Steam and never had this happen before. I pre-purchased "Daylight" and when it was released yesterday, I downloaded it, but it will not launch. Long story. Anyway, I'd like to just have a refund, or even just a credit to use for another game. I looked on the Steam site to try to find out how you do this, but I could not find anything. Please help! Thank you!

[Silicon Vampire]

Refunds are offered for pre-purchases BEFORE the game actually comes out.

You not paying attention to the sys reqs is not a reason for a refund.

[Satoru]

引用自 puhr：

引用自 Satoru：

The store page explicitly tells you vista is not supported

There is no fix. Vista does not support Dx11.1

This is illogical because Vista 64-bit and Windows 7 64-bit use the same kernel. So does
Windows 8, for that matter. But, rather than fight it I'll just get a refund. The game appears to have been poorly constructed anyway if this many people are having this much trouble.

Talk to MS. They're the ones who don't support DX11.1 on Vista. That's their call. DX11.1 is not supported on Vista. That is because MS doesn't support it. Go complain to them.

Note like I said in your other thread, you can ask Support, but YOU are the one at fault here. YOU did not read the minimum system requirements. YOU are the one whos' system cannot run the game. That's not the dev's fault.

[puhr]

I never had this kind of problem before in my life with any game I have tried to run, but there has to be a first. So now I'm a dirty little schoolchild for not digging through the minutae of DX requirements before ordering a game? I'll be very certain to do so in the future.

[puhr]

Oh, and thank you so very much for your deeply considerate, sympathetic viewpoint. It will become an indelible part of my memory of the "Steam experience"....

[Silicon Vampire]

So, I guess you'd like it better if we lied? We are telling you the truth, sometimes that hurts.

[puhr]

No, Vampire. You have the right to be as harsh as you like because, I didn't read all the fine print. I never had to read all the fine print before, but NOW I must. So, it's all my fault, and I won't make this mistake again, even though, as I said, there is NO difference in the kernel between Vista 64 and Win7 64. I didn't read all the game's fine print, so I must wear a fool's cap. You are right, and I hope you enjoy being so....

[Marble]

引用自 puhr：

I never had to read all the fine print before, but NOW I must.

You must be new to PC gaming.

System requirements should be checked as a priority, it's always been that way, especially if you're using an old OS.

[puhr]

引用自 L-r | Canti：

引用自 puhr：

I never had to read all the fine print before, but NOW I must.

You must be new to PC gaming.

System requirements should be checked as a priority, it's always been that way, especially if you're using an old OS.

I've been gaming since playing "Myst" and "Riven" in the late '90's. My video card is capable of playing "Daylight", and even though Vista 64-bit runs on the SAME kernel as Win7 64-bit, it has pleased the game's developers to make it so that Win7 can run it, but (for reasons that make no sense to me) Vista 64 cannot. You describe Vista as being an "old" OS... but it is supported by Microsoft to this day, and the truth is that, with SP2, it is virtually indistinguishable from Win 7, or do you not agree...?

Truly, I have NEVER run into this situation before, and I've never had any difficulty playing any game, so long as my hardware system was up to the challenge. This is the first time I've had to deal with anything like this, and it is the LAST!

BTW, if this is all part of some kind of effort to shove people into buying Windows 8, it will fail. Me and and the rest of the world are already waiting to see what will be in the Beta of Windows 9, probably due this October. THEN I may migrate to a newer OS, because there will actually be a logical reason to do so! Have a nice day!

[Satoru]

Transistions in technology happen all the time

DX9 SM2.0 to Sm3.0 required a new video card for Bioshock.

Games are now increasingly supporting only 64-bit or DX11 only.

This isn't the first nor the last time you're going to have to actually UPGRADE your system to play games. Don't pretend like this is some kind of new phenomenon.It's not.

Your insistence on staying on an older platform is a problem of your own making.

[Pomelo]

引用自 puhr：

Vista 64-bit runs on the SAME kernel as Win7 64-bit, it has pleased the game's developers to make it so that Win7 can run it, but (for reasons that make no sense to me) Vista 64 cannot. You describe Vista as being an "old" OS... but it is supported by Microsoft to this day,

It's not the game developer's fault. The engine uses DX features not available on Vista.

And Vista is old. 7 years.

Support doesn't mean every new software will run.

Doesn't matter if you haven't run into such yet, but now you have. Software gets outdated just as much as hardware, you learn that the hard way.

Blame MS for not giving you the support you need to play that game, but don't come here complaining when you didn't read the requirements properly and then continue to complain about us telling you exactly that.

And also, the kernel is not the same, it's only similar. It went through some changes in Win 7 and 8.