Help! Error -118
Lately, Steam's been giving me a lot of trouble, over half the time I'm online, it gives me an 'Error -118' when I try to access any store or community page. Can't look at the forums, can't look at the store or my wishlist, can't look at profiles, etc. About the only thing I can do is look at my library and chat with people.

It's getting really annoying, and most people seem to not have this problem (I have had one or two friends get it from time to time, but nowhere near as often)

Here is the exact message steam gives me:

"Error Code: -118

Unable to connect to server. Server may be offline or you may not be connected to the internet."

I can't even access the page through a web browser, they just time out trying to connect to the store. Has anyone else been having this problem, and if so, does anyone have any idea what's causing it? I'd really like to actually be able to use steam instead of often being stuck unable to use many of its features.
< >
Showing 1-15 of 17 comments
Bazillus Apr 22, 2014 @ 1:40pm 
got the same problem
When you got an solution write it down here pls
From Germany " Provider is KD"
Matze Apr 22, 2014 @ 2:10pm 
Same problem here.

My Provider is also Kabel Deutschland... errors 118 and 102...
Ellie - Blehhh Apr 22, 2014 @ 2:32pm 
U.S. Here, ISP is Comcast.
moolumbo Apr 25, 2014 @ 1:37pm 
Same deal here, east coast US. Has to be a fault on steam's end, since it affects the client and their website in any browser. I suspect for the last couple months their servers are not properly load balancing or whatever.
Satoru Apr 25, 2014 @ 1:40pm 
1) check your firewall
2) check your anti-virus
3) disable any DOS protection on your router
4) do a hard reset on your router
Ellie - Blehhh Apr 25, 2014 @ 4:18pm 
No idea what DOS protection is, but I've done all of the rest. And it's not constant, the problem comes and goes randomly, but it happens so often...
+VLFBERHT+ Apr 25, 2014 @ 10:19pm 
Originally posted by Ellie:
Lately, Steam's been giving me a lot of trouble, over half the time I'm online, it gives me an 'Error -118' when I try to access any store or community page. Can't look at the forums, can't look at the store or my wishlist, can't look at profiles, etc. About the only thing I can do is look at my library and chat with people.

It's getting really annoying, and most people seem to not have this problem (I have had one or two friends get it from time to time, but nowhere near as often)

Here is the exact message steam gives me:

"Error Code: -118

Unable to connect to server. Server may be offline or you may not be connected to the internet."

I can't even access the page through a web browser, they just time out trying to connect to the store. Has anyone else been having this problem, and if so, does anyone have any idea what's causing it? I'd really like to actually be able to use steam instead of often being stuck unable to use many of its features.

YES THIS!...

Has been happening to me EVERYDAY for WEEKS now!

It seems to effect only certain areas of Steams servers system both when logged in... and what's really wierd, is if you exit Steam completely and IE browser search "Error Code: -118", any hit on a steam forum page or community page that you click on gives you a blank page error that indicates a connectivity problem with a button to let you attempt a fix using network repair wizard.

I thought i had fixed it with a little experimentation:

Once, when the bug happened... i opened a command prompt typed in, ipconfig /flushdns
this "seemed to" work, for when i logged back on to steam, everything worked normally again. So then i went into Services and stopped "DNS Client" service and set it to "disabled". After i did that, the problem was gone for several days. BUT, because parts of the internet works using DNS, there were some websites that were difficult if not impossible to reach or would only partially load. Most of the stuff i normally used worked.

However today, the same ERROR happened AGAIN. So i turned the DNS client back on.

Steam was still down. Decided to check all my network settings and found that i had turned off, Flow Control and Interrupt Moderator in my advanced networks settings (probably one day when i was troublshooting online game latency/lag issues). Turned them back on, everything Steam returned to normal.

I guess time will tell if THIS was my problem, but i thought i would share anyway.

Good Luck
Last edited by +VLFBERHT+; Apr 25, 2014 @ 10:26pm
76561198014536051 Apr 25, 2014 @ 10:20pm 
Thank u man. =)
+VLFBERHT+ Apr 26, 2014 @ 12:37am 
Originally posted by @MIGO UA:
Thank u man. =)

Are you talking to me... Did what i suggest work for you ?
Ellie - Blehhh May 4, 2014 @ 12:33am 
I'm still having the issue, and it's persisting even though I've recently reformatted (for unrelated reasons)
ricardo.bunt May 5, 2014 @ 12:07pm 
ohh i know how to help u do Shift while pressing f3 and control fn
CommissarKitty May 5, 2014 @ 1:59pm 
I was having the exact same issue, although I found using a proxy extension on Chrome seems to fix whatever's causing it.
Stickdinner May 5, 2014 @ 2:20pm 
i get that sometimes, steam has been really glitchy lately :terraria:
ricardo.bunt May 6, 2014 @ 2:33pm 
lol
Bozrh Jan 5, 2015 @ 3:26pm 
How i deal with error 118 and 105 (i think it was 105) :
Run Steam big picture, go to your profile there, go to the store, it will work at some point. Then while in Big picture, run google chrome and go to steampoweredgames website. After it loads, go back to the store, then exit the big picture and then click on the store in the steam menu. It works for me, and even if not, It always works in the big picture mode for me for some reason. I'm guessing it's browser-related bs, cause steam website often stops working for me too for some reason.
< >
Showing 1-15 of 17 comments
Per page: 1530 50

Date Posted: Apr 22, 2014 @ 1:07pm
Posts: 17