Perma Trading Ban for Receiving Items from Scammer ?

[soldier]

Hello.
On 21th January i got permament trading ban.
I did some research and i notice that a user with who i did trade couple days ago received trading ban as well as me and at the same time.
His steam link : http://steamcommunity.com/profiles/76561198066921629
hi is scammer you can check his steam rep while im not scammer at all im clean and innocent guy..

The trade agreement was that he sending me two items for which ones i send a cash via paypal.com. Everythink was nice before that trading ban become.
I swear my mothers heart and my father wealth that i never scammed people i always been honest with them.

I did sumbit ticket about that in steam support and what i get is :

Hello Serge,

Your account was reported for actions relating to item trading scams. As a consequence, we have removed any scammed items/gifts from your account. You will not get any lost items/gifts back.

Your trading privileges have been suspended permanently. We have a zero tolerance policy for scamming.


And when i continue to talk explaining my situation they answer me :


Unfortunately, we will be unable to assist you further with this issue.

Thank you for contacting Steam Support.

That was from Employee called Derrick


Why steam support says lies offering me misleading information, i was never been reported for scamming only proble is that i acidently have traded with that guy.

Im looking for any support and help i could get.
Is someone had same problems in past? tell me your story, share, help !!

[TeKraken]

Had you traded through the trade window you would have got your items back.
As you paid with paypal it looks like you have just received the scammed items as a gift.

No one here on the forums can help you. Support is your only route to a solution.

Escrito originalmente por Slenderbot:

Yeah the system is kinda of lame, valve really needs to kick up there gear on this.

People need to trade within the trading policy. Nothing Steam can do about people who pay with paypal or other items outside of the trade window.

[soldier]

hey Tekraken as you can see steam support is terrible, catastrophic think. im looking for more help..

[TeKraken]

You probably wont get any help. Steam has a trading system in place, you traded outside it.

[soldier]

i have offered a chat agreement and paypal transaction information why they wont help me ?
60 % of all TF2 traders use paypal.

[soldier]

How i suppose to know that this user was scammer when i have traded with him? In the tf2 world every 1 minute is going each paypal trade in game..

[TeKraken]

Escrito originalmente por SergeyX64:

i have offered a chat agreement and paypal transaction information why they wont help me ?
60 % of all TF2 traders use paypal.

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003

Then 60% off tf2 traders run the risk of being scammed or banned.

[soldier]

no they arent found out how they suppose to found out ? its me who offered them screenshots and all info...

Escrito originalmente por Slenderbot:

I wonder how they found out you were using paypal to trade items?

[Pheace]

Escrito originalmente por SergeyX64:

i have offered a chat agreement and paypal transaction information why they wont help me ?
60 % of all TF2 traders use paypal.

Because they warned you in the rules that you're not supposed to do trades outside of the window and that you won't get help if you get scammed that way. Heck, you even got the warning while accepting the trade.

You took the trade beyond Steam, you can't expect them to just fix it for you.

[soldier]

i aint get scammed that way.. i have made over 9000 paypal trades and all fine and sucefull. And even if those items where as gift why the heck they will ban me for that ? WTF?!@?

[TeKraken]

Escrito originalmente por SergeyX64:

i aint get scammed that way.. i have made over 9000 paypal trades and all fine and sucefull. And even if those items where as gift why the heck they will ban me for that ? WTF?!@?

Because it looks like the items have been laundered and ended up in your account. Valve dont know that you paid for the items. Do you not think that looks suspicious to them?

[TirithRR]

All Steam logs show is you recieving stolen goods for free. It is part of the danger of trading outside of Steam's system.

[soldier]

what means steam logs?

[TirithRR]

Logs are just records. A stored history of transactions and events that Steam can go through and determine what happened during any time.

Paypal transactions do not exist in those logs, only Steam transactions.

[soldier]

Do you think if i try to offer them once more paypal transaction details and chat agreement they will unbann me ? or somethink

[soldier]

Escrito originalmente por TirithRR:

Logs are just records. A stored history of transactions and events that Steam can go through and determine what happened during any time.

Paypal transactions do not exist in those logs, only Steam transactions.

Do you think if i try to offer them once more paypal transaction details and chat agreement they will unbann me ? or somethink