Leo Feb 20, 2014 @ 8:54pm
STEAM CRASH WHENEVER I OPEN FRIEND LIST !!!????
This is annoying as hell. Whenever I try to open friend list in the steam client it crashed saying "Steam Client Bootstrapper Has Stop Working".

The thing is that it doesn't crash on start up nor when using any other functions, accept when I click on the little "View Friend List" button at the corner, it crashed immediately.

Using shift+tab while playing a game also crash steam. Now I can't quickly talk to my friends anymore. I have tried every fcking fix I found and nothing work. Deleting and installing steam multiple times and got the same crap everytime.

I hope someone could help me. This is a very weird bug,
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Showing 1-7 of 7 comments
Leo Feb 20, 2014 @ 10:29pm 
Help :(
I Weld Tank Jul 14, 2020 @ 10:41am 
My friend is having the same problem now in 2020
TOMCAT Jul 14, 2020 @ 11:27am 
Same here.
FutureNorm Jul 14, 2020 @ 9:17pm 
Same. Wow -- 3 of us in one day??

Here's how I finally fixed Steam from crashing when opening Friends list and also when exiting Family View. (This worked in my case is all I can say, I hope it works for others too!)

On mine, even while Steam was 'crashing' and trying to constantly redraw the screen, I could still go into Settings, and I could also go into Big Picture mode. (In Big Pic Mode, the friends list would be blank for me and not show anything...)

- In Settings, select the Interface Tab and UNCHECK the first checkbox for "Scale text and icons to match monitor settings".
- Close settings, and exit and relaunch Steam.
- Open Friends List (which should hopefully now open and not crash!)
- Now Move the Friends window to middle of monitor (??) (I suspect/guess this is so when text scaling is set back later, the friends window will again open on screen when scaling is applied.)
- Close Friends window. (in an effort to give it a new window location to remember)
- Go back into Settings and re-enable "Scale text and icons" on Interface tab.
- Close Steam, and relaunch. The Friends list should now open as normal.

This worked for me, after hours of fighting with Steam and reinstalling, wiping out registery, etc, etc, hopefully it works for you too!
Last edited by FutureNorm; Jul 15, 2020 @ 8:39am
Homelander Jul 14, 2020 @ 11:11pm 
I even don't have "Scale text and icons to match monitor settings[/]" option. I'm deleting htmlcache folder (C:\Users\Username\Appdata\Local\Steam\htmlcache) before launching Steam and it's works. If it stops working (after 30 minutes - 2 hours), I'm exiting Steam, deleting htmlcache and it's working again.
I Weld Tank Jul 15, 2020 @ 12:10am 
Thanks guys. Will letmy mate know
Mr. Smokes Jul 15, 2020 @ 2:16pm 
FuterNorm thx it actually fixes my friend list
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Date Posted: Feb 20, 2014 @ 8:54pm
Posts: 7