This topic has been locked
Luca Blight Feb 11, 2014 @ 6:20pm
My Dota 2 Account got hacked.
hacker is change contact email address and change password
so i cann't recover password
that hacker change my account name
how can i do
please
Last edited by Felix; Feb 11, 2014 @ 6:28pm
< >
Showing 1-9 of 9 comments
WhereIsBusmin Feb 11, 2014 @ 6:24pm 
First, read this: Steam Support > Reclaiming a Hijacked Steam Account

You can contact Steam Support here. You will need to create a separate Steam Support account in order to submit a ticket.

If you lost any items, Steam Support used to do a one-time return for items lost during an account hijacking (pending the results of an investigation). This used to be mentioned in the Steam Trading Policy, but it seems to have been updated and it no longer mentions this. I'm not certain whether or not they still return items in these cases. It should be noted that it seems to be increasingly common for Steam Support to deny such requests, but that doesn’t mean you can’t try. You'll have submit a ticket and ask them nicely.

Information: Steam Support > Steam Trading Policy

Finally, while waiting for Steam Support to respond, you may want to figure out how your account got hijacked.

Additional reading for you: Steam Support > Account Security Recommendations
Last edited by WhereIsBusmin; Feb 11, 2014 @ 6:33pm
WhereIsBusmin Feb 11, 2014 @ 6:31pm 
Originally posted by yellowflash:
firstly he hacked my gmail and he changed contact email address and password.so i can't do anything.

You can create a new email address, then create a Steam Support account, then submit a ticket to Steam Support.
WhereIsBusmin Feb 11, 2014 @ 6:57pm 
Originally posted by yellowflash:
this yellowflash account is another account my hack account is raidensai. this account is not playing.

Again, you need to create a separate Steam Support account and then create a support ticket. Give them information about the account that was hijacked and what happened. See the link I posted in my first post for additional info you should include in your ticket. Steam Support is the only entity that can get your account back - all you need to do is get in touch with them and provide the necessary information.
Last edited by WhereIsBusmin; Feb 11, 2014 @ 6:59pm
Pho3n1x May 28, 2014 @ 9:51pm 
today when i login on steam to play dota 2 i find all my dota 2 items are gifted to 2 accounts. i have a screen snap of it. how can i get my items back ?
RockStar May 28, 2014 @ 9:56pm 
Originally posted by Pho3n1x:
today when i login on steam to play dota 2 i find all my dota 2 items are gifted to 2 accounts. i have a screen snap of it. how can i get my items back ?
One post above the one you just made has the info you need.
76561198139399119 Nov 11, 2014 @ 5:14am 
If i forgot my email and i change my internet how i get my email and email pass.?
killtro Jan 6, 2023 @ 2:21pm 
happens me something similar. i should create a new account?. it’s sabe keep using my account? i lost many items :(
Last edited by killtro; Jan 6, 2023 @ 2:22pm
Hi, all of my 3 account in dota to got hacked , it’s been 2years since I play and now when 1 open the 3 Acc they all have steam Guard ,before I stop playing , I didn’t do or put anything gmail nor yahoo in my 3acc but they already have steam guard , pls help me, how ? Huhuhuh pls
Rosa Jan 22 @ 7:16am 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
< >
Showing 1-9 of 9 comments
Per page: 1530 50

Date Posted: Feb 11, 2014 @ 6:20pm
Posts: 9