Purchased game not in library

[gbuckley]

I just purchased a game from greenman. It streams from stream. The game is under my account details, but not in my library. I tried to restart and refresh but nothing id helping right now. I am open to any ideas out there!

[SerfT]

upper left corner under word games. choose activate a product on steam, then put in the cd key to activate it.
then it should show up in library and start downloading it

[gbuckley]

I tried to enter the key code.....it says I already own it, but still now way to download it.

[spoof]

look up the game on steam if you own it there will be a play button on the page to install it.

[gbuckley]

i see nothing of that sort.....i see download, but when i click on it, it takes me to the page for geenman FAQ

[spoof]

in the steam store.

tell me the game.

or set your library view to all games , whatever works for you.

[gbuckley]

lego movie on pc

[SerfT]

try this look under media in the library.

EDIT: my bad, its actually a game called lego movie - sorry

[spoof]

yes media good one :)

[d7602002]

I just read that it releases on Feb 7th in North America, but not until Feb 14th in Europe. Does that help you?

[spoof]

so not released yet.

greenman page say Released: February 27, 2014

so much easier with a name ;)

[gbuckley]

I bought it 3rd party, but it said to run through my STEAM account......I am in the U.S. nothing under the media part of the library either

[spoof]

steam said you own it so you have it.

wait longer and restart steam from time to time.
probably not released yet.

[d7602002]

The GMG page does say the 7th, I just wonder if it won't be on Steam until later today or later this week. I have not heard anything about it coming out, which is weird.

It's not listed as coming soon nor is it in new releases. Just strange.

[gbuckley]

ok maybe because it is possibly from a different country...who knows....just frustrating as it is for my son's b-day today!

[spoof]

wait for seattle office hours I say.