Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Internet error on one account
Alright so i tried connecting to steam and it showed the regular internet connection error
i tried to fix it using the regular internet error fixing things but when it didin't work the 15th time i decided to see if it will let me connect on a different account

and to my surprise it did and not only with my second account but with other freinds who tried it on my mac it was wierd and extremely annoying

so if you've had this error before and managed to fix plz tell me

thanks j1nx3r

(i managed to connect i'm not sure wat helped me but i some how it did)
Ultima modifica da Plap; 30 gen 2014, ore 14:26
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My wife is having the same issue. We are on the same network, OBVIOUSLY with a good connection and I am on my Steam account now. She was able to log in on the web, but her client is being stupid.
same problem logged in to my gf account to see if that worked and it works my own main account is not working, when i go to my profile it says no profile created, steam is really f-u-c-k-i-n-g up right now
i have the same problem and i cant connect with my account on firefox or another browser
http://steamcommunity.com/id/Chinarakamaextra
Ultima modifica da Sylar; 30 gen 2014, ore 15:47
Well, I was able to log into my main in the in-browser Steam Community thing, but now my main account doesn't even show up as an account. When I try to log in, it tells me that I don't have the right password (even though I logged in with it a few minutes ago). It's like a ghost account now. Looks like this on my friends list: http://puu.sh/6EgzS.jpg
And now, I just lost connection to Steam Client on this account. Too afraid to try and log back in.
Here was my original post:

Messaggio originale di MashpitSquared:
Same issue here. I can log in to Steam Community on Firefox, but I can't log into the client.
Tested on my alt, it can log in just fine.
On a side note, when I log in through Steam Community, it still shows me (the main) as offline. Not sure why.
I tried:
  • Restarting the computer
  • Disengaging and reengaging the ethernet cable
  • Deleting ClientRegistry.blob
  • Deleting the entire Steam folder, except SteamApps, Userdata, and Steam.exe
  • Trying to log in on a separate machine
Nothing helped, don't do any of those.
I put in a support ticket, hopefully they respond soon.
By the way, does anyone else have the exact time as to when you disconnected? From my chat logs, I was disconnected and unable to log back in from roughly 3:24 PM Central American Time onwards. Anyone want to try to match the times up?

Inb4 someone tripped over a database server power plug

Perhaps it's a hacker attack, randomly deleting Steam users. In that case, I guess Valve will have to roll back the database to a couple days ago.

EDIT: Oh, and here's the link to my main. Can't even see it, and apparently I lost my custom URL. http://steamcommunity.com/profiles/76561198045222576
Ultima modifica da Kawaii-est Cripple of them All; 30 gen 2014, ore 15:53
same problem here :(
Son is having the same issue. My account is not. I'm wondering if it had something to do with him being in the middle of a game when steam crashed. His friend he was playing with has the same issue. So far very disappointed in steam support on this.
Lots of people are having this problem especially with multiple accounts where one can connect and one cant. Dont hold your breath if you send an ticket to steam support. Unless you're asking how to send them money you dont get past automated responses for over a week.
If there's something that makes companies scramble faster than for money, it's for PR.
Someone send some mail around to PC Gamer, Rock Paper Shotgun, Shacknews, Eurogamer, hell, even Kotaku. Once the articles about "Steam's latest blunder: over a million gamers' account information deleted" are up, Gabe's ears should start perking our way.
I'm on my little brothers account now, as my main account is totally screwed up. Can't login. No profile. This is a nasty crash. I hope they give some kind of PR announcement to let people know what's happening if this continues for much longer. Not cool.
I had the same issue for about an hour. I just got back in and my account was set to appear offline and I had to enter a new email code cause it said I was logging on from a new location. So make sure you CHECK your bank accounts if you have a card added to your account.
I had problems but it look like they might of fixed it but i did have to change my password
Yeah fixed for me
Whoop-de-doo, fixed.
Going to wait for a report on why this happened, and maybe change my password.
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Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Data di pubblicazione: 30 gen 2014, ore 14:19
Messaggi: 38