kevin chacko

[xyxmeden03]

hey i need help i recently purchased a game from steam which is red dead redimption 2 after years and after few day i got these acount alert for some reason and i cant acces the game it say
This content has been removed from your account because the payment was revoked and i wont be able to acces my acount after december 14 please help someone.

[nullable]

Ursprünglich geschrieben von kncgamingyt:

i contacted visa they said they will refund 1279ruppes in 2-3 day i dont want the game anymore i
already purchased it again from epic games store wich is much better for purchasing games
now i just need to remove this stupid restriction.

You're really blaming the wrong party here, this was a Visa issue. And you're compounding it with your actions, which will cause Valve to respond in kind, in which case you will continue to blame Valve.

Valve didn't give the money back to Visa, Visa took it incorrectly and Valve's systems can only respond to that improper removal by restricting the license. And Valve may not be able to tell from their end who initiated the chargeback, so again they're blameless in this situation. Your issue is with Visa. And I wouldn't expect Epic to act differently if Visa accidentally revokes charges for Epic games, neither should you.

[xyxmeden03]

so i not reversel chargback my account wont get out of this restricted state ??

[xyxmeden03]

and also how fast is steam response time

[nullable]

Ursprünglich geschrieben von kncgamingyt:

so i not reversel chargback my account wont get out of this restricted state ??

The restriction may be lifted, but the card used would be permanently banned from the platform.

Ursprünglich geschrieben von kncgamingyt:

and also how fast is steam response time

Dependent their volume of support, you'll just have to be patient regardless.

[xyxmeden03]

and also i cant use that payment method on steam permanetly ??

[nullable]

Ursprünglich geschrieben von kncgamingyt:

and also i cant use that payment method on steam permanetly ??

If you don't resolve the issue, no. Valve will not be inclined to accept a form of payment that has been used to defraud them, accidentally or otherwise.

[xyxmeden03]

it wont effect the card right

[nullable]

Ursprünglich geschrieben von kncgamingyt:

it wont effect the card right

Well my last post was pretty clear, so I'm not sure what you mean? It won't cause the card to burst into flames. But otherwise the card is the form of payment. So as far as Steam goes the affect will depend on the resolution.

[the_unreal_adi]

Ursprünglich geschrieben von kncgamingyt:

i contacted visa they said they will refund 1279ruppes in 2-3 day i dont want the game anymore i
already purchased it again from epic games store wich is much better for purchasing games
now i just need to remove this stupid restriction.

How did you contacted visa?

[xyxmeden03]

the_unreal_adi bro click on you have an account alert and click on how do i resolve this dispute and there will be a link to visa where you should select india and message us pur some information and they will send a number to call

[xyxmeden03]

may be lifted you mean the restriction also cant be lifted

[xyxmeden03]

also what happens after chargeback do you get refun or do you get the game back

[xyxmeden03]

also nullable i talked to the kotak mehendra bank wich is the card and they said it has to do something with transaction problem and i will get my refun in few days.

[nullable]

Ursprünglich geschrieben von kncgamingyt:

also what happens after chargeback do you get refun or do you get the game back

https://www.investopedia.com/terms/c/chargeback.asp what happened might not technically be a chargeback, but it's chargeback like enough that as far as Valve can tell that's how they're treating it.

You're not being refunded, your bank stole (improperly took) the money from Valve and gave it to you. Valve didn't authorize a refund. So Valve may not be too pleased with that outcome.

If you do not see that undone, and just let your bank do whatever, you deal with the consequences your bank isn't going to care about what happens with your Steam account.

Your account will be restricted for however long, the payment method may be permanently banned, and you won't end up with a license for a game you didn't pay for (Valve doesn't have the money). Which is why you need to work with Valve and the bank to undo the error, not just for your benefit, but Valve's too.

[xyxmeden03]

lol thanks you guys a lot the restriction has been lifted and the game has been returned