Emrys 15 Nov 2023 @ 7:48pm
Steam Guard sending alphanumeric codes for number only input
Tried to use Steam Guard on my phone. The first code they sent me was all letters.

The form input for the passcode only accepts numbers.

Please fix the form input to accept alphanumeric codes if that is what you are sending.
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Yujah 15 Nov 2023 @ 8:24pm 
If said form does not accept Steam Guard codes (which are, yes, 5 alphanumerics) then chances would seem good that it's not a Steam Guard code-input form. I.e., what?
Emrys 15 Nov 2023 @ 8:30pm 
It is the form in the Steam Android app when I go to menu > Steam Guard and click on Add Authenticator. I have a screenshot of the input screen that only gives the number keyboard as if it was a phone number input. Copy/pasting the code from the email just gets deleted because the input will only accept numbers.
Yujah 15 Nov 2023 @ 8:33pm 
OK; will have to pass on that then. It's definitely not a general problem.
Emrys 15 Nov 2023 @ 8:44pm 
Thank you. It is a weird issue.

It reminds me of when coding in html5 and defining an input to only take numbers, and the "smart" form automatically gives you the number keyboard.
Yujah 15 Nov 2023 @ 8:52pm 
This, https://www.youtube.com/watch?v=g9cr_1DIdjM shows a fully numeric SMS (!) code being received when adding, as does another of these videos. Are you perhaps looking at the wrong code, i.e., not at SMS?
Terakhir diedit oleh Yujah; 15 Nov 2023 @ 8:52pm
Emrys 15 Nov 2023 @ 8:57pm 
It sent all of the codes to my email every time I tried to activate Steam Guard. It never sent me a text and I'm not sure if I have it set up to.
Yujah 15 Nov 2023 @ 9:00pm 
You can change your Steam Guard from email to phone and vice versa in Steam -> Settings -> Security -> Manage Steam Guard.

Hope you get it working.
Emrys 15 Nov 2023 @ 9:03pm 
Thank you for your help Yujah.

Btw, if it helps troubleshooting - email is already enabled and I don't have my phone# linked.
/endpost
Terakhir diedit oleh Emrys; 15 Nov 2023 @ 9:07pm
okey
Diposting pertama kali oleh Emrys:
Thank you for your help Yujah.

Btw, if it helps troubleshooting - email is already enabled and I don't have my phone# linked.
/endpost
You can not use auth app without phone number.
Setting up app sends an sms with a code.
did you find a fix for this?
Emrys 17 Mar 2024 @ 1:44pm 
Diposting pertama kali oleh eejjoo:
did you find a fix for this?
When I had this issue I had to find my old password written down somewhere to log into the desktop app. Since then I have added my phone# though I didn't want to and Steam Guard seems to be working now for the QR codes.
can someone help me? i have tried soomany time for a ♥♥♥♥♥♥♥ steam guard and the problem is the code is always sending the alphabet code and i can't type an aplhabet. please someone if there a solution pls tell me how, i will soo greatfull
Magicarb 31 Mei 2024 @ 6:42am 
SAME
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