Emrys Nov 15, 2023 @ 7:48pm
Steam Guard sending alphanumeric codes for number only input
Tried to use Steam Guard on my phone. The first code they sent me was all letters.

The form input for the passcode only accepts numbers.

Please fix the form input to accept alphanumeric codes if that is what you are sending.
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Showing 1-15 of 20 comments
Yujah Nov 15, 2023 @ 8:24pm 
If said form does not accept Steam Guard codes (which are, yes, 5 alphanumerics) then chances would seem good that it's not a Steam Guard code-input form. I.e., what?
Samurai Yugi Moto Nov 15, 2023 @ 8:29pm 
ok
Emrys Nov 15, 2023 @ 8:30pm 
It is the form in the Steam Android app when I go to menu > Steam Guard and click on Add Authenticator. I have a screenshot of the input screen that only gives the number keyboard as if it was a phone number input. Copy/pasting the code from the email just gets deleted because the input will only accept numbers.
Yujah Nov 15, 2023 @ 8:33pm 
OK; will have to pass on that then. It's definitely not a general problem.
Emrys Nov 15, 2023 @ 8:44pm 
Thank you. It is a weird issue.

It reminds me of when coding in html5 and defining an input to only take numbers, and the "smart" form automatically gives you the number keyboard.
Yujah Nov 15, 2023 @ 8:52pm 
This, https://www.youtube.com/watch?v=g9cr_1DIdjM shows a fully numeric SMS (!) code being received when adding, as does another of these videos. Are you perhaps looking at the wrong code, i.e., not at SMS?
Last edited by Yujah; Nov 15, 2023 @ 8:52pm
Emrys Nov 15, 2023 @ 8:57pm 
It sent all of the codes to my email every time I tried to activate Steam Guard. It never sent me a text and I'm not sure if I have it set up to.
Yujah Nov 15, 2023 @ 9:00pm 
You can change your Steam Guard from email to phone and vice versa in Steam -> Settings -> Security -> Manage Steam Guard.

Hope you get it working.
Emrys Nov 15, 2023 @ 9:03pm 
Thank you for your help Yujah.

Btw, if it helps troubleshooting - email is already enabled and I don't have my phone# linked.
/endpost
Last edited by Emrys; Nov 15, 2023 @ 9:07pm
明天不熬夜 Nov 15, 2023 @ 10:05pm 
okey
Originally posted by Emrys:
Thank you for your help Yujah.

Btw, if it helps troubleshooting - email is already enabled and I don't have my phone# linked.
/endpost
You can not use auth app without phone number.
Setting up app sends an sms with a code.
76561198906921346 Mar 16, 2024 @ 5:11am 
did you find a fix for this?
Emrys Mar 17, 2024 @ 1:44pm 
Originally posted by eejjoo:
did you find a fix for this?
When I had this issue I had to find my old password written down somewhere to log into the desktop app. Since then I have added my phone# though I didn't want to and Steam Guard seems to be working now for the QR codes.
76561199501580775 Apr 19, 2024 @ 1:36am 
can someone help me? i have tried soomany time for a ♥♥♥♥♥♥♥ steam guard and the problem is the code is always sending the alphabet code and i can't type an aplhabet. please someone if there a solution pls tell me how, i will soo greatfull
Magicarb May 31, 2024 @ 6:42am 
SAME
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Date Posted: Nov 15, 2023 @ 7:48pm
Posts: 20