Bought the game - 0 cards dropped, 0 cards to receive???

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KomdivCCCP Jul 12 @ 10:56pm

I purchased a game yesterday called "Lizards must die 2" which have trading cards available. After playing it for an hour i clicked on the game's profile to check the cards and it tells me - "0 trading cards received, 0 trading card drops remaining".
I searched on this topic and found that it can be some kind of Steam's bug, people suggested to add free game to the library but it didn't solve the problem for me.
Out of curiosity i bought another game today which is on sale now - "House of Lizards" which have cards as well, i didn't even install it, just checked the cards and i see exactly same thing - "0 trading cards received, 0 trading card drops remaining".

So somehow Steam decided to don't give me trading cards anymore for the games i purchase now? Anyone experience the same? How to fix it?

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Showing 1-15 of 38 comments

Lilim Jul 13 @ 1:28am

Did you mark these games as private when you bought them?

Last edited by Lilim; Jul 13 @ 11:28pm

KomdivCCCP Jul 13 @ 3:49am

No, i bought it as usual and mouse icon appears on my messages on Lizards must die 2 forums.

cSg|mc-Hotsauce Jul 13 @ 8:18am

Originally posted by KomdivCCCP:
No, i bought it as usual and mouse icon appears on my messages on Lizards must die 2 forums.

Mouse icon doesn't go away when you private a game.

KomdivCCCP Jul 13 @ 9:30am

Well i never did it before, so i have no idea, but if i right click on the game it have this option to make it private, so i guess its not?

󠀡Syd 🍺 Jul 13 @ 11:56am

I have 2 games that did have drops here and 7 on my second account and all of them now say no drops remain and I have not ran or idled any of them yet.

Joanne Fairchild Jul 13 @ 4:29pm

I am having the same problem. I bought three games in the same purchase. These are not free games and I did not set any of these three games "private".

None of these 3 games dropped any cards and when I checked the trading card page for these three games, it says "No card drops remaining".

I have 7000+ games on my account, and crafted many trading cards into badges so I know I'm definitely eligible for card drops for these three games that are in the same purchase. Something is wrong for sure.

󠀡Syd 🍺 Jul 13 @ 4:34pm

Same boat as me, tried idling the games that should drop cards and they do not drop. I've never marked a game private and never will, that isn't the issue. Second account says 5566 games eligible for booster packs, this one says 9671 games eligible for booster packs, which is basically the amount of games I have gotten all card drops from on each. I'm going to message support if the cards still do not appear after putting a lot of hours on them.

Capn J Jul 13 @ 5:12pm

+1
- all games activated yesterday ❌ no remaining cards
- all games activated 2 days ago ✅ have remaining cards

Last edited by Capn J; Jul 13 @ 5:27pm

baconborn Jul 13 @ 9:03pm

Same issue here. It's been 2 days now that I can't get any game to drop cards. I've bought 7 games with card drops within the last 2 days and all say "no card drops remaining". I'm not a total noob, I know for sure these games have card drops. Frustrating but it must be something on Steams end since nothing I do on my end seems to help at all.

Last edited by baconborn; Jul 13 @ 9:19pm

mozila80 🍉 Jul 14 @ 6:07am

same problem

#10

󠀡Syd 🍺 Jul 14 @ 1:25pm

I just added 15 to my second account that I confirmed should have drops at steamcardexchange, all say 0 drops remaining... I guess it's time to send another message to support. Here is the URL for anyone interested that cannot find it: https://help.steampowered.com/en/wizard/HelpAccountDataQuestion

Last edited by 󠀡Syd 🍺; Jul 14 @ 1:26pm

#11

Eclipse 🍺 Jul 14 @ 1:33pm

This has happened to both of my accounts before, but when it did, buying another game with cards fixed it, it's not fixing it this time.

#12

ْSmoke™ Jul 14 @ 1:41pm

yeah same thing i activated 2 games today and it says no cards remain, i didn't even download the games.

#13

Capn J Jul 14 @ 6:10pm

yup over two days and still same problem all with newly activated games

#14

KomdivCCCP Jul 14 @ 10:38pm

Originally posted by 󠀡Syd 🍺:
I just added 15 to my second account that I confirmed should have drops at steamcardexchange, all say 0 drops remaining... I guess it's time to send another message to support. Here is the URL for anyone interested that cannot find it: https://help.steampowered.com/en/wizard/HelpAccountDataQuestion

Good luck, i just got AI replies and then they closed the ticket.

"Hello,

We understand that the situation might be confusing and frustration for you.

Unfortunately, we have already provided you with all the available information in previous reply.

Because of that I'm closing this help request.

If you have an unrelated issue please open a new help request and we will be happy to help.

Steam Support
Ajay"

#15

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Date Posted: Jul 12 @ 10:56pm

Posts: 38

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