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Sgds Jul 28, 2015 @ 10:14am
How to cancel a pending transaction
Just as title says, I want to cancel a pending transaction.
Before Steam updated their account page you could easily cancel a transaction that was pending.
Now you can't. I need to cancel a transaction because I accidentally closed the payment window so there's no way for me to pay for that transaction, and I can't try to buy it again because Steam won't let me before there are no pending transactions left.

So how do I do it? Or there's no way for the user him/herself to cancel it now?
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Showing 1-7 of 7 comments
822-275-SR1 Jul 28, 2015 @ 10:36am 
Also need a reply on this, I'm just hoping we don't need to contact support to get pending transactions canceled.:yawning_creep:
#1
Sgds Jul 28, 2015 @ 2:54pm 
Anyone? After all this time my transaction is still pending and I have no way to pay for it or cancel it or try again.
Why did they remove the option to cancel transactions?
#2
Esthar Lindblum Jul 28, 2015 @ 7:13pm 
Originally posted by Moccorongo:
Also need a reply on this, I'm just hoping we don't need to contact support to get pending transactions canceled.:yawning_creep:

I'm having the same problem, I tried to contact them, but I just received it when i managed to confirm my support account e-mail:

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As an alternate resource, please check Steam Discussions as other users may have resolved this issue:
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#3
Wolfsschanze Jul 30, 2015 @ 9:06am 
CHECK NEW UPDATE, NEW OPTION TO ''CANCEL PUNCHASE'', ENJOY
#4
Sgds Jul 30, 2015 @ 10:09am 
♥♥♥♥♥♥♥ finally.
#5
Meikitatakikarin Jul 30, 2015 @ 10:25am 
where's this option? i can't find it
#6
Esthar Lindblum Jul 30, 2015 @ 7:26pm 
To cancel a pending order on Steam, you must access the Steam support, through https://help.steampowered.com/ link and log in with your Steam account . After that, click "a purchase", which will lead you to another page where you can select the pending one. Thus, you can click on "cancel this transaction" so that the pending request is canceled and you can make a fresh attempt to purchase it again.
Last edited by Esthar Lindblum; Jul 30, 2015 @ 7:29pm
#7
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jul 28, 2015 @ 10:14am
Posts: 7
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