Getting Your Refunds Faster?

[tmossboss]

So here's my story. I'm always willing to play a new game because I create YouTube videos but most of the time when I buy a game, It's either not compatible, doesn't work, or the game is just really stupid. When I ask for a refund, Steam waits like a week to give me a refund when clearly that's not how things work. For example if I got to store or something and buy a product from them and it doesn't work, They aren't going to say oh well you are going to have to wait 3 days for the refund to go through and then wait 3 more days to use your money. Seriously if it's my money I should be able to do whatever I want with it. I know I am not the only one that feels this way but if it is posssible, Can I get money faster? Because I am tired of waiting for MY money.

[J4MESOX4D]

There is so much wrong in this thread. Once Steam have accepted your refund request; their work is done and it's up to the banks to process your money which can take up to 7 days+. This is the same for every company on the planet in regards for wire payments with bank cards online.

Perhaps if you checked your system requirements or made better educated purchases; you wouldn't have to be so reliant on the refund system which is in place not to be abused.

So; refunds take as long as they say because there is no way to speed up the process.

[Azzazzel]

May I respectfully ask what your specs are?

[Start_Running]

Originally posted by tmossboss:

So here's my story. I'm always willing to play a new game because I create YouTube videos

Good for you M8.

but most of the time when I buy a game, It's either not compatible,

Maybe check the system requirements before you click the buy button.. just a thought.

doesn't work,

Really?

or the game is just really stupid.

Me thinks ye need to practice the 1-day rule for buying stuff. Might help you. Simply add the item to your cart. Then wait a day before finalizing the purchase, during which time you can check a few review, maybe look at the system requirements, etc. Might cut down on about 70% of your issues.

When I ask for a refund, Steam waits like a week to give me a refund when clearly that's not how things work. For example if I got to store or something and buy a product from them and it doesn't work, They aren't going to say oh well you are going to have to wait 3 days for the refund to go through and then wait 3 more days to use your money.

The store down the street has significantly less legal red tape and international fillings to go through.

Seriously if it's my money

No it stopped being your money after you exchanged it for the product.

I should be able to do whatever I want with it. I know I am not the only one that feels this way but if it is posssible, Can I get money faster? Because I am tired of waiting for MY money.

Talk to your bank about getting it faster. Most working adults that have been paid by cheques know that bankis have a 'holding time' on cheques being lodged. I.e the amount is lodged but not available, for use. This differs from country to country. In my own country a cheque can take up to 3 business days to clear ... 5 if we're talking a foreign currency cheque.

Sure you can cash the cheque but doing so means hauling your ass to the branch of the same bank the cheque is drawn on, and again for some of us, said banks will also charge a fee for that service. So you get your cheque.. minus $2.50.

Just cool your heels and wait, or maybe adjust your buying habits so you don't wind up needing to refund so much.

[Marble]

Just to add to the above, if you are making your videos and then refunding the games using the excuse that the game "is stupid" or "doesn't work", Valve will block refunds for you in future, because it sounds suspiciously like you're abusing the refund policy.

[JoeyTMOG]

tbh i myself only want my money faster because i generally buy lots of games on sales and rn theres a game on sale ending in 5 hours and i got my other game refunded just yesterday
also checking specs isnt the easiest thing ever since ok ram and stuff but if theres 1 little thing wrong like a graphics card the game wont play,and people like me who dont know stuff about pcs wont be able to exactly tell.you should be able to "spend" the money by at least buying the game but not being able to play it till you get the money or something,because 10 euros off is a big sale for me who doesnt generally spend lots of money on games

[Start_Running]

There are two types of people who don't know stuff about their PCs. Those who are new (have owned and used any machine for less than a year), and those who are too lazy to learn.

What you probably need to do is get a hold of your buying impulse. You say 10 euros off is a big sale... 10 Euro's off of what?