All Discussions > Steam Forums > Help and Tips > Topic Details
iiJersey Jul 15, 2015 @ 9:26pm
Dx11 feature level 10.0 is required to run the engine.
Each time I try to play ARK this message pops up and I am unable to play the game which is really fustrating. My windows are updated, and my computer already has Directx11. I've been trying to figure out the problem but no avail. Any suggestions?
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Showing 1-9 of 9 comments
76561193903991391 Jul 15, 2015 @ 9:27pm 
What video card are you using?
#1
iiJersey Jul 15, 2015 @ 9:31pm 
Originally posted by RabbitTheory:
What video card are you using?
Name: Intel(R) Q35 Express Chipset Family
Chip Type: Intel(R) GMA 3100
#2
76561193903991391 Jul 15, 2015 @ 9:34pm 
There's your problem. The GMA 3100 only supports DirectX 9.
#3
iiJersey Jul 15, 2015 @ 9:36pm 
Originally posted by RabbitTheory:
There's your problem. The GMA 3100 only supports DirectX 9.
Oh god this is worse than math. I don't understand computers. What do I do? Do i buy a new computer or?
#4
76561193903991391 Jul 15, 2015 @ 9:37pm 
You need a new graphics card. Both because it does not support the version of DirectX required, and because it is significantly weaker than what is required to run the game. However before you buy a video card, I would confirm if the rest of my computer meets the minimum requirements.
Last edited by 76561193903991391; Jul 15, 2015 @ 9:37pm
#5
iiJersey Jul 15, 2015 @ 9:42pm 
Originally posted by RabbitTheory:
You need a new graphics card. Both because it does not support the version of DirectX required, and because it is significantly weaker than what is required to run the game. However before you buy a video card, I would confirm if the rest on my computer meets the minimum requirements.
Thank you so much! Yeah it turns out my computer doesn't meet the requirements but I probably won't be buying a PC. Do you know any good laptops that are like around 1.5k?
#6
76561193903991391 Jul 15, 2015 @ 9:47pm 
Laptops are not ideal for gaming, as they are somewhat prone to overheating and cannot be upgraded easily, if at all. However if you wish to stick with a laptop:

http://www.xoticpc.com/asus-x550jxdb71-p-8361.html

That would meet your needs. You may wish to customize it to have 8 GB of RAM, as by default it only has 4 GB.
#7
iiJersey Jul 15, 2015 @ 9:49pm 
Originally posted by RabbitTheory:
Laptops are not ideal for gaming, as they are somewhat prone to overheating and cannot be upgraded easily, if at all. However if you wish to stick with a laptop:

http://www.xoticpc.com/asus-x550jxdb71-p-8361.html

That would meet your needs. You may wish to customize it to have 8 GB of RAM, as by default it only has 4 GB.
Thank you, I love you. You saved me from countless hours of fustration.
#8
Astraea Kisaragi Jul 15, 2015 @ 9:59pm 
Just cause you have DX 11 in your system, doesn't means your GPU supports it. DX is backwards compatible. But not forwards.

Even if would support, the Intel GMA series is so weak, that not ARK, but most of games will not run properly.

I suggest a normal gaming card. Minimally a GTX 750 or a Radeon 260.
#9
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Date Posted: Jul 15, 2015 @ 9:26pm
Posts: 9
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