I lived in Panamá, Panamá central America not florida and cannot make a purchase.

[Eric]

I created my account with Panama Florida (thinking it was Panamá, Panamá) And I bought a steam wallet code of 20$, I put the 20$ to my steam account but when I was gonna purchase Car Mechanic Simulator 2014 it appeared this message: The current payment method does not match the country of the store. The cart has been converted and the updated total will show on the next page. You may also review your cart here, or change your payment method below.
Can you guys please help me? I don't think Panamá, Panamá exist in the list of country you can select from in steam, so I would never be able to buy my game? Would my 20$ be a waste? :( Please help! I really want this game.
Sorry for my bad english.

[spoof]

I don't remember having to set a location creating a steam account.

contact steam support keep it short just tell them the error , all that other stuff is not related.

make sure you are not using any proxy tools or change proxy settings.

[dirrtymartini]

Originally posted by erichau23:

Can you guys please help me? I don't think Panamá, Panamá exist in the list of country you can select from in steam, so I would never be able to buy my game?

It is. I just checked. Panama, Panama.

[Eric]

I contact steam support and they sent me this link but it doesn't help me either
https://support.steampowered.com/kb_search.php?searchwords=I+lived+in+Panam%C3%A1%2C+Panam%C3%A1+central+America+not+florida+and+cannot+make+a+purchase.
What can I do? Please help

[Eric]

Originally posted by dirrtygsharp:

Originally posted by erichau23:

Can you guys please help me? I don't think Panamá, Panamá exist in the list of country you can select from in steam, so I would never be able to buy my game?

It is. I just checked. Panama, Panama.

Can you tell me the link? Or how can I change my region that I selected when creating my account?

[spoof]

maybe they sent that in the automated conformation email?

did you get that link in your online ticket form?

there is no region selection creating the account , steam just detects the IP of the country you are in.
no restrictions for that.

your wallet currency just does not match the currency of the steam shop you try to buy from.
if your support ticket is this complicated and confusing make it simpler.

[dirrtymartini]

Originally posted by erichau23:

Originally posted by dirrtygsharp:

It is. I just checked. Panama, Panama.

Can you tell me the link? Or how can I change my region that I selected when creating my account?

My apologies. I was thinking of the country settings in the Steam Profile. It appears they aren't related to your issue. Please disregard my post.

[spoof]

the setting on your profile you can change to whatever you want , it is not related.

[dirrtymartini]

Originally posted by spoof:

the setting on your profile you can change to whatever you want , it is not related.

Jesus. I just said that...AND apologized. WTF

[spoof]

yes I know you just said it and I said it again , so the OP can get the issue straight.

[HLCinSC]

Go onto the American store then you should be able to buy it

[spoof]

you are not allowed to use tools to change your location and buy stuff , it may solve it but it could cause problems.

it is all about local taxes and laws.

[HLCinSC]

Originally posted by spoof:

you are not allowed to use tools to change your location and buy stuff , it may solve it but it could cause problems.

it is all about local taxes and laws.

No tools needed just google steam US store then find one with US in the url for country code. Now your currency will match the store.

[spoof]

that does not work or we would all buying from the russian store.

[HLCinSC]

HELLP... Steam Wallet is going to kill me, literally!
So, my mom bought me an Steam Wallet Card of 20 dollars in Best Buy. I redeemed it and my funds were added, the problem started when I added some games to my cart and purchased it.
It started with ''The current payment method does not match the country of the store...'' I live in Puerto Rico!

Then after I refresh a hundred times and restart my computer it says "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

I waited and nothing contacted support and I think they wont respond within today or early tomorrow. I'm buying games from the Summer Sale and the sale ends soon, and if it ends and I don't have my games, I have to buy them in their original price (And that wont be good)

Please Please Please, can somebody help me?
Showing 1-13 of 13 comments

Ericrct Jun 29 @ 9:46pm
Make sure to disable any VPN or Proxy programs and make sure the currency matches the correct currency where you live.
#1

fiolyvette Jun 29 @ 10:08pm
Explain to me how do I do this! My brain isn't working im so angry! Thank you
#2

HLCinSC Jun 29 @ 10:20pm
Are you using the card from the same country it was purchased in?
#3

fiolyvette Jun 29 @ 10:21pm
Yes, bought it in Puerto Rico, using it in Puerto Rico.
#4

HLCinSC Jun 29 @ 10:24pm
I would try making a new account then adding the wallet card to it. Then if that is successful purchase whatever you intended as a gift. You will have a wait period before it can be gifted to your main account since it is a new account.
#5

fiolyvette Jun 29 @ 10:30pm
But can I re use the card after i redeemed it?
Last edited by fiolyvette; Jun 29 @ 10:30pm
#6

HLCinSC Jun 29 @ 10:32pm
Originally posted by fiolyvette:
But can I re use the card after i redeemed it?
No once the $20 has been redeemed to an account it will remain with that account until spent.
#7

fiolyvette Jun 29 @ 10:44pm
And if it doesnt work?
#8

HLCinSC Jun 29 @ 10:53pm
Originally posted by fiolyvette:
And if it doesnt work?
Hold on I think I misunderstood. At the top right by where it says your account name does it have a monetary value next to like $20.00 from the gift card.
#9

fiolyvette Jun 29 @ 10:59pm
yes it does.
#10

HLCinSC Jun 29 @ 11:09pm
Originally posted by fiolyvette:
yes it does.
Ok nevermind that alternate account thing won't work.
Log into Steam on your browser and then click this link http://store.steampowered.com/search/?category1=996&cc=us&page=1 . It is a random page in the U.S. store. then try adding whatever you were attempting to buy and check out. If at any point is says you are visiting the U.S. store would you like to go to yours, select no.
#11

fiolyvette Jun 29 @ 11:17pm
YESS IT WORKED!!! OH MY GOD, i think my neighbors heard my scream! Thank you so much!!!
#12

HLCinSC Jun 29 @ 11:19pm
No problem. That was my only real idea so I'm glad it worked ha.

[spoof]

does not work anymore.

http://store.steampowered.com/?cc=us
http://store.steampowered.com/?cc=pn

the OP can try.

both stores are in US dollars anyway.
must be a proxy tool messing or a proxy setting.

link on the subject
https://support.steampowered.com/kb_article.php?ref=2885-QEJN-6071