Metth[ITA] Jun 28, 2014 @ 2:38pm
Credit Card verification with the two transactions system
Hi,
I've recently used a new credit card to add some money to my Steam Wallet. Because this card wasn't never used before in the system, I was blocked in the use of the market until the 2nd of July. To avoid to wait all this time, I tried the verification system that take some money from the card in two transactions and to verify that you are the owner of the card you have to write the amount of these two transactions. I've done all, this system took the money, I found it out the two transactions, but now I haven't back these money, neither on my Steam Wallet or in my credit card. What I have to do? this is a serious thing, they took these money for the check but they don't give me them back now and this thing isn't wrote anywhere.
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Showing 1-15 of 33 comments
TirithRR Jun 28, 2014 @ 3:01pm 
The money is not a real charge, they didn't take it. It is an "authorization". The charges will go away in a day or two depending on the bank.

http://steamcommunity.com/groups/community_market/discussions/0/540744934336786360/

The verification involves two small authorizations being placed on the credit card. The authorizations never clear and will always remain in the pending state and eventually disappear on their own. To verify the card, you enter the amount of the two authorizations.
Last edited by TirithRR; Jun 28, 2014 @ 3:03pm
Metth[ITA] Jun 28, 2014 @ 3:05pm 
Originally posted by TirithRR:
The money is not a real charge, they didn't take it. It is an "authorization". The charges will go away in a day or two depending on the bank.

http://steamcommunity.com/groups/community_market/discussions/0/540744934336786360/

The verification involves two small authorizations being placed on the credit card. The authorizations never clear and will always remain in the pending state and eventually disappear on their own. To verify the card, you enter the amount of the two authorizations.

So it is normal that I can't use these money for now but in the list of transactions of my credit card they are not showed? I had to go to ATM and ask for the list of operations to find out the two amount I was looking for
TirithRR Jun 28, 2014 @ 3:08pm 
Banks set aside money for pending transactions. That is normal. Once the charge goes away the money is returned.
Metth[ITA] Jun 28, 2014 @ 3:08pm 
Originally posted by TirithRR:
Banks set aside money for pending transactions. That is normal. Once the charge goes away the money is returned.
Thank you for your help :) I'll wait and see
Frag Sep 23, 2014 @ 12:15pm 
where can i find the authorizations? can't find them anywhere?
MOTTUKALL Sep 24, 2014 @ 3:07pm 
Originally posted by Frag:
where can i find the authorizations? can't find them anywhere?
I'm dealing with the exact same problem, bothers me a lot. 3 days passed since I started the verification and the authorizations haven't showed up yet in my CC balance.
Noisa Oct 9, 2014 @ 2:17pm 
Originally posted by UnoStronzoITA:
Hi,
I've recently used a new credit card to add some money to my Steam Wallet. Because this card wasn't never used before in the system, I was blocked in the use of the market until the 2nd of July. To avoid to wait all this time, I tried the verification system that take some money from the card in two transactions and to verify that you are the owner of the card you have to write the amount of these two transactions. I've done all, this system took the money, I found it out the two transactions, but now I haven't back these money, neither on my Steam Wallet or in my credit card. What I have to do? this is a serious thing, they took these money for the check but they don't give me them back now and this thing isn't wrote anywhere.
How did you find the authorisations on your credit card?
The Bosserino Nov 17, 2014 @ 2:15pm 
For some stupid reason, I enter the amounts and it says "You have already made the maximum number of verification attempts." I only tried one time how is that freaking possible?
Aachi Feb 15, 2015 @ 8:04am 
Help me my money is gone
Stir Fry Dog Apr 15, 2015 @ 9:26pm 
Can someone PLEASE tell us how to find the authorizations? This is really frustrating...
Dutchie Apr 18, 2015 @ 4:14am 
It's on your bank account
Dutchie Apr 18, 2015 @ 4:14am 
i got like the same thing the authorizations don't show up yet and i waited 2 days.....
TirithRR Apr 18, 2015 @ 4:28am 
Originally posted by Sylux:
i got like the same thing the authorizations don't show up yet and i waited 2 days.....

Contact your bank and ask them. Depending on your bank, they may not show the authorizations, or if they do, they may be in a different location on your account.
Budz Jun 10, 2015 @ 9:36am 
Its stupid.. I'm 16 and I used my mums credit card (Which I have been using for a while) and now its asking me to verify it.. It took out £50 odd pound to be verified when my mum needs the money.. Now she is annoyed and thinks it some sort of scam >:( Extremely not happy with it taking out this amount when I only wanted £10 on steam. I got the £10 but didn't have to take out that much to be verified. She had £88 now only £20..
Last edited by Budz; Jun 10, 2015 @ 9:36am
undie sniffer Jun 29, 2015 @ 10:54pm 
TIL steam is ♥♥♥♥
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Date Posted: Jun 28, 2014 @ 2:38pm
Posts: 33