All Discussions > Steam Forums > Help and Tips > Topic Details
Zucchini Jun 21, 2014 @ 9:54pm
Submit a question button missing!
When I try to contact steam support, it takes me an ask a question screen with a drop down, but no submit button, so I cant get any support for steam!

Can anyone help?
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Showing 1-15 of 25 comments
WhereIsBusmin Jun 21, 2014 @ 9:59pm 
Originally posted by Zucchini:
When I try to contact steam support, it takes me an ask a question screen with a drop down, but no submit button, so I cant get any support for steam!

Can anyone help?

Have you filled in all the fields? There should be a green submit button to the right of the text box. Like here: http://imgur.com/7SoMXVs
#1
Zucchini Jun 21, 2014 @ 10:12pm 
Exactly...Ive done it before, but now when I go there...no green submit button!
#2
Zucchini Jun 21, 2014 @ 10:13pm 
Yes, exactly...no step two or lower part of the screen for me, no matter what I do with the drop downs...
#3
WhereIsBusmin Jun 21, 2014 @ 10:58pm 
Originally posted by Zucchini:
Yes, exactly...no step two or lower part of the screen for me, no matter what I do with the drop downs...

Have you tried a different web browser?
#4
Proximo Jun 21, 2014 @ 11:01pm 
Originally posted by Zucchini:
When I try to contact steam support, it takes me an ask a question screen with a drop down, but no submit button, so I cant get any support for steam!

Can anyone help?
#5
Arkio Jun 21, 2014 @ 11:02pm 
Yeah having the same problem here
#6
Zucchini Jun 22, 2014 @ 5:54am 
They might of changed something on their steam interface temporarily to discourage help tickets, Im trying to load my NBA 2k14 on my new computer, and the 2k support is giving me the runaround...so of course when i REALLY need to talk to them, they remove the submit button, and then later say oops! we found the problem...
#7
Chris Jun 22, 2014 @ 5:55am 
+++
#8
Zucchini Jun 22, 2014 @ 6:19am 
The thing is, for a split second, the bottom half of the screen flashes, with the submit button and everything, then, mysteriously clears to leave the 2 broken drop downs...
#9
Zucchini Jun 22, 2014 @ 6:24am 
But trying a different browser is a good idea, which I will try, thank you.
#10
MrLloord Jun 22, 2014 @ 6:25am 
Good gives a plus
#11
Zucchini Jun 22, 2014 @ 6:36am 
Well, its not the browser, I downloaded firefox and it appears to be account based?
#12
spoof Jun 22, 2014 @ 6:37am 
did you create many tickets before maybe?
some kind of spam protection I am thinking off :)
#13
Zucchini Jun 24, 2014 @ 6:44am 
So if we cant submit a ticket, how do we contact steam support?
#14
spoof Jun 24, 2014 @ 6:46am 
maybe answer my question about creating tickets before?
I never hear of this problem ever.
#15
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jun 21, 2014 @ 9:54pm
Posts: 25
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