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Mordax Jun 21, 2014 @ 1:08am
My Steam Wallet is suddenly empty?
I had 5 bucks in there (I know.. tons of money)... added the funds on June 6th, and my records show that, both on Steam and from my bank. Went to buy a few trading cards off the market today and noticed my Steam wallet is completely empty.

I sent a message to Steam Support already, but since I don't feel like waiting a week for them to get back to me.. if they get back to me, I was wondering...

has this happened to anyone else?
Last edited by Mordax; Jun 21, 2014 @ 1:18am
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Showing 1-4 of 4 comments
Zukabazuka Jun 21, 2014 @ 1:10am 
If you bought a game recently it will take money from the wallet if you don't switch that option.
#1
BRYREV Jun 21, 2014 @ 1:10am 
Steam Support takes a lot of time(sucks huh) to respond. I sent a ticket three days ago, still haven't replied to me. Average time for them to respond is about 8 to 9 days,based on what I've read.
#2
Mordax Jun 21, 2014 @ 1:14am 
Originally posted by Zukabazuka:
If you bought a game recently it will take money from the wallet if you don't switch that option.

I thought that might be the case, which is what prompted me to check my bank. I bought the Spore collection most recently after adding funds to the Steam wallet and my bank shows that my account was charged the full amount of the sale price I paid for the collection. I'm not sure if my bank is wrong, or if Steam messed up the transaction somehow.
#3
spoof Jun 21, 2014 @ 1:17am 
only one page to check.
https://store.steampowered.com/account/
there are multiple tabs there.
#4
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jun 21, 2014 @ 1:08am
Posts: 4
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