Cant Put Money On Steam Error Your credit card information has been canceled by your company but its not

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Lord Daimon Jun 19, 2014 @ 2:11pm

Cant Put Money On Steam Error Your credit card information has been canceled by your company but its not

I tested my credit card on other sites it worked when i try to add money to my wallet or buy a game i can't an error pops up saying ,,,,Your purchase has not been completed. Your credit card information has been declined by your credit card company due to insufficient funds in the account.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged."'
But i have enough money twice as much as i need to add i really need help fast summer sale came and i have games that i want to buy plus steam didn't solve my problems i got thrown away here for nothing

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Showing 1-15 of 66 comments

HLCinSC Jun 19, 2014 @ 2:20pm

Well you may be able to use it later, but if you need it ASAP your best bet is to use your card to go buy a steam wallet gift card from a physical retailer.

Lord Daimon Jun 19, 2014 @ 3:32pm

Well if you find a shop in MACEDONIA CALL ME

Lord Daimon Jun 19, 2014 @ 3:32pm

PLUS IM GETTING THIS ERROR SINCE YESTERDAY

HLCinSC Jun 19, 2014 @ 3:37pm

Well does your credit card company offer you a one-use virtual card? That's where it will give you a one time credit card number to use for a single purchase.

Lord Daimon Jun 19, 2014 @ 3:37pm

I think not

Zeneth Jun 19, 2014 @ 3:37pm

HLCinSC Jun 19, 2014 @ 3:40pm

I'd say see if you can buy a prepaid card but that has fees associated with it and not all of them work for Steam. Have you contacted your card company?b Do you have anything like Paypal over there to use as an option for paying?

Lord Daimon Jun 19, 2014 @ 3:42pm

nope cant use a PAYPAL other credit card don't work MASTER CARD right now using VISA and yes the money is on the card i have confirmed it i bought something online and it worked and i have twice as much money then the game wants but i still cant purchase it

HLCinSC Jun 19, 2014 @ 3:43pm

Originally posted by LordXtreme:
nope cant use a PAYPAL other credit card don't work MASTER CARD right now using VISA and yes the money is on the card i have confirmed it i bought something online and it worked and i have twice as much money then the game wants but i still cant purchase it

But have you directly called the card company (number should be on the back of the card) and ask why your Steam purchase is being declined?

BritishJen Jun 19, 2014 @ 3:49pm

I honestly think that so many people are purchasing on Steam that it's having a few errors. I managed to buy two games before it started giving me errors when I tried to do another transaction.. it's not allowed me to get anything else the past 3 hours. :(

#10

HLCinSC Jun 19, 2014 @ 3:54pm

Originally posted by JenNeko:
I honestly think that so many people are purchasing on Steam that it's having a few errors. I managed to buy two games before it started giving me errors when I tried to do another transaction.. it's not allowed me to get anything else the past 3 hours. :(

Your card company could be putting a hold on your account as multiple transactions from the same vendor in a short amount of time can set off red flags in their ystem.

#11

Lord Daimon Jun 19, 2014 @ 4:18pm

Lets say its that i cant wait the whole sale to end plus yes i contacted them and its the same ♥♥♥♥ they do with everybody

#12

Lord Daimon Jun 20, 2014 @ 1:22pm

Well now i have this PROBLEM AND NO IN STILL HAVENT BOUGHT ANYTHING DUE TO THI ERRORS EVERYWHERE An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support.

#13