Steam Client Bootstrapper Crash

[76561197967527250]

-- Edit by Valve: we've fixed this. You need to re-download and run SteamSetup.exe from http://store.steampowered.com/about/ to download the fix - but you do NOT need to delete or uninstall anything. --

Since May 21 2014 last update, Steam.exe can not start. just crash.
Deleted all steam folders and download new installed. The same problem.

{HIVATKOZÁS TÖRÖLVE}http://s23.postimg.org/emhb62kwb/steam_crash.jpg <== SCREEN SHOT ADDED

AppName: steam.exe AppVer:2.23.80.6 ModName:steam.exe Offset:00017b1b
Exception Information
Code: 0xc000001d Flags: 0x00000000
Record: 0x000000000000000 Address: 0x0000000000417b1b
System Information
Windows NT 5.1 Build: 2600
CPU Vendor Code: 68747541
CPU Version: 000006AO CPU Feature Code: 0383FBFF
CPU AMD Feature Code C1C3FBFF

This is Windows XP SP3 with AMD Athlon XP 2500+

I have other PC with Intel CPU is just fine.
So I believe Steam company programmer failed to check old AMD CPU

Please Fix It







~~~~~~Aug 29 2014: 2nd problem with crashhandler.dll --------------------
Exactly same problem happen again with today's steam.exe update. V2.37.82.33
AMD Athlon CPU got this problem again.
Steam programmers forgot NOT to include SSE2 CPU instruction set.

Screen shot is here.
{HIVATKOZÁS TÖRÖLVE}http://oi59.tinypic.com/2wnblhw.jpg



~~~~~~Sep 23 2014: we found work around ---------------------------------------
Well..........
I think I found workaround

=== WORKS ====================================================
My current Steam folder has 2 DLL files of the crash error
- crashhandler.dll (= Version 2.37.82.33 = 297,664 bytes) <=== This is problem!
- crashhandler.dll.old (= Version 2.35.92.75 = 308,416 bytes August 13 2014)
- Steam.exe (=Version 02.37.82.33 August 28 2014)
- Steam.exe.old (=Version 02.35.92.75 August 13 2014)

1. delete crashhandler.dll (= Version 2.37.82.33)
2. rename crashhandler.dll.old to crashhandler.dll (= Version 2.35.92.75)
3. create steam.cfg with 1 line text "BootStrapperInhibitAll=Enable" without quotation in Steam folder
4. Now, test steam.exe starting.
===============================================================

I uploaded my files if you want to compare
Steam bootstrap crash workaround.zip ==> {HIVATKOZÁS TÖRÖLVE}http://www40.zippyshare.com/v/17900901/file.html

Still I want Valve to fix the crashhandler.dll instruction as soon as possible.
If Valve fixes, then just delete steam.cfg file which is preventing update.

Note: You do NOT need to use old Steam.exe which is dated August 13 2014.
===============================================================

[Blackpoole]

Still not working.
So what's next?

[76561197967527250]

refund games? or free pc?

[Blackpoole]

I am certainly leaning towards only buying physical copies of games from here on out. Steam was convenient, but after a week long crash during my time off... well. Lets just say I want what I already paid for.

[peaceshit]

llooloool

[Slimurgical (Stormy)]

My Client Bootstrapper Crashes when loading quake 2, but it also freezes and stops responding for a few moments upon a purchase of Guns of Icarus and Planetary Annihilation now. Well.. also I'm utterly incapable of doing so still since 9 in the morning.

[henryg]

Apologies - due to an unrelated problem, an incorrect version of the fix was uploaded to our servers. If you tried to re-install before just now (approx 4:35 PM PST), it wouldn't have worked. Please try one more time; use the "Install Steam" link above, and then run the downloaded SteamSetup.exe installer. You do not need to remove any files or run the uninstaller.

(The crash and fix being talked about in this thread are only for VIA, Cyrix, AMD Athlon, AMD Sempron, and Intel Pentium III processors. Please contact Steam Support if your system is newer than 2006 and still crashes on startup, as that is not related to this bug.)

Edit at 4:53 PM: apologies, we're still investigating some failures in the build and upload process. Getting this fix released is more difficult than we expected. We're still working on it.

[Nismu]

Still same crashes.. Though since im in finland perhaps i am not yet getting the right installer?

also would like to point that if i don't uninstall steam it never gets into updating part before crashing.

[76561197967527250]

henryg eredeti hozzászólása:

Apologies - due to an unrelated problem, an incorrect version of the fix was uploaded to our servers. If you tried to re-install before just now (approx 4:35 PM PST), it wouldn't have worked. Please try one more time; use the "Install Steam" link above, and then run the downloaded SteamSetup.exe installer. You do not need to remove any files or run the uninstaller.

(The crash and fix being talked about in this thread are only for VIA, Cyrix, AMD Athlon, AMD Sempron, and Intel Pentium III processors. Please contact Steam Support if your system is newer than 2006 and still crashes on startup, as that is not related to this bug.)

This must be kind of joking.
CRASH AGAIN.

{HIVATKOZÁS TÖRÖLVE}http://s17.postimg.org/4eujtpv3z/2_24_87_74.jpg <====== screen shot

New version 2.24.87.74
New Offset 0009c232

WTH

[zerozerozero]

software not working? crashing? not even starting? frustrating? it´s called "bootstrapper" :D write down

gamers.. just calm down.. they working on it.. did you not ever made a mistake? steam developers are only humans..

i´d like to play too.. even if i really play not too often, right now i would pay twice for my SimCity :D

[°•»ÑعχǾŋ«•°]

My CPU is AMD Athlon XP 1600 + (2004 year) and then i did reinstall it doesn't launched at all.....No error tabs showed up,just nothing......

[76561198002514325]

Well, this is not working and I have two errors now ;D (Bootstrapper and Steamreporter) but at least we know it's a mistake and they're trying to fix it. My big fear was this SSE incompatibility in a permanent way, but it seems there will be a solution. Give them some time mates, I'm sure we'll enjoy again sooner than later.

[rōrō]

henryg eredeti hozzászólása:

If this affects you, please try re-downloading the Steam installer from the website link at the top of this page. You do not need to uninstall first, just run the installer again. (We just released an update which may help, but Steam is crashing before it can download the fix. The installer is not affected by the bug.)

Edit: the initial fix did not get uploaded correctly due to an unrelated systems failure. As of 4:34 PM PST, a re-download of the installer should be able to launch Steam.

Dear Henry,
The new 'fix' doesn't work. I might want to you ask you something i know it's difficult but just is it possible to roll back updates and let Steam users to chose when to update or even disable update? :/ Don't ignore my question,please.

[chausKii]

...

[hepticyoshi]

Happens to me too

[vegeta33]

Same!