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Steam wont accept my Credit Card
I keep trying to purchase the game 'Garrys Mod' and steam continues to state that my card has been declined by the company. But I literally just bought this Vanilla Prepaid Mastercard 20 minutes ago, and it's balance is 25.00$.

If someone could help me with this from personal experience, or refer me to someone who can help, it would be much appreciated. (:
Last edited by burnedimmortal; May 21, 2014 @ 4:53pm
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Showing 1-12 of 12 comments
St3amed Hams May 21, 2014 @ 4:58pm 
Before I got my debit card, I used to use prepaid cards to buy games off steam, it would always take me spamming the button for a few minutes telling me it was declined before it randomly accepted it. Try spamming the button a few times, if that doesn't work IDK.
TirithRR May 21, 2014 @ 5:00pm 
Don't spam the purchase button, it's always a bad idea to do that.

Verify your registered payment info with your Vanilla Prepaid Mastercard on their account holder's system online.
HLCinSC May 21, 2014 @ 5:03pm 
Originally posted by TirithRR:
Don't spam the purchase button, it's always a bad idea to do that.

Verify your registered payment info with your Vanilla Prepaid Mastercard on their account holder's system online.

He's right if you don't have your billing info attached to the card then there is nothing for Steam to verify it against. Also, certain prepaid cards are just not compatible with steam's billing system.
St3amed Hams May 21, 2014 @ 5:06pm 
Even after fully registering my cards and having a compatable prepaid card, when I did it it still used to take many tries before randomly being accepted. Never found out why
burnedimmortal May 21, 2014 @ 5:12pm 
It's okay, it worked now. For some odd reason Steam just wouldn't allow the payment to go through. I tried it about 2-3 times before it actually worked.
wilchester Jan 12, 2015 @ 5:56am 
Hi guys. I had similar problem - I own MasterCard debit card and I was unable to make payments on Steam - every transaction was declined. Now the problem is gone.

I recomend logging on your bank account (if you have online banking enabled) and find information about your card. Probably your limit for online payments is set to 0,00 $/euro/zlotys/whatever. Change it to higher value - and it worked for me, I set it for like 250 euros and its ok now.

I need to add I hadn't this problem with other transactions, just Steam refused them.
Hola Espanyol Jan 17, 2015 @ 11:45am 
its pure ♥♥♥♥♥♥♥♥, i am able to buy games and add funds but i cannot use the market because i havent verified my card, whenever i put a penny onto my account i get a week ban from the marketplace
TirithRR Jan 17, 2015 @ 11:48am 
Originally posted by Anomaly:
its pure ♥♥♥♥♥♥♥♥, i am able to buy games and add funds but i cannot use the market because i havent verified my card, whenever i put a penny onto my account i get a week ban from the marketplace

Find a payment method that you can keep using, the same, so that you don't get new payment method restrictions every time.
Universal Aug 2, 2021 @ 11:15pm 
so ive recently been trying to buy this game with my debit mastercard and it says it has something to due with the credit card company and i called my bank to enable my card again so i wanted to test it out that it worked so i bought food and it worked but then i tried to buy stuff on steam and it still says same thing
Zekiran Aug 3, 2021 @ 1:30am 
Then it's still on you and your bank to fix the problem.

If you used it, there's not enough money on it to work with steam. If it was specifically used BEFORE NOW and you were told that it wasn't allowed, that specific card will never work again. You'd need to try a different payment method.
Hiccup Aug 3, 2021 @ 3:09am 
Give me the details, I'll try it myself. /s:steamhappy:
⛤ . taki ˚⊹ Aug 3, 2021 @ 4:11am 
Originally posted by Universal:
so ive recently been trying to buy this game with my debit mastercard and it says it has something to due with the credit card company and i called my bank to enable my card again so i wanted to test it out that it worked so i bought food and it worked but then i tried to buy stuff on steam and it still says same thing

bumping 7 years old thread :reexcited:
Last edited by ⛤ . taki ˚⊹; Aug 3, 2021 @ 4:12am
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Date Posted: May 21, 2014 @ 4:43pm
Posts: 12