Jwett Jul 12, 2015 @ 12:28pm
$100 Steam gift card damaged.
I recently bought a $100 steam gift card, I scratched the code wrong and it broke. Is there anyway i can find out the code please?
Last edited by Jwett; Jul 12, 2015 @ 12:35pm

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Showing 1-12 of 12 comments
gwait Jul 12, 2015 @ 12:29pm 
take it back to the seller
Jwett Jul 12, 2015 @ 12:30pm 
I did they send i had to contact steam because its a whole diffrent company

write to Gabe about this
Jwett Jul 12, 2015 @ 12:33pm 
Its been 2 days since i contacted them i really hope i get the code
Grand Master Yoda Jul 12, 2015 @ 12:41pm 
i think you just need to buy new one or you need to give the card to the seller and then get a new one from the seller
Tev Jul 12, 2015 @ 12:41pm 
Try contacting the card's issuer. If it says Powered by FastCard.
http://steamcommunity.com/discussions/forum/1/648814844056263467/

-> http://www.incomm.com/our-company/Pages/default.aspx?go2Id=id_Contact

If you want to call them
Here's the cache page of the phonenumbers (Unless they've changed them since April 4th, 2015): http://web.archive.org/web/20150404044557/http://www.incomm.com/contact-us

It's a bit harder to find them on their new UI, so I figured this is the easier way.
Last edited by Tev; Jul 12, 2015 @ 12:45pm
鳴上悠 Jul 12, 2015 @ 1:16pm 
try to reach the steam support or the seller
MalikQayum Jul 12, 2015 @ 1:47pm 
https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

What if my Steam Wallet code is damaged or unreadable?
If a Steam Wallet code has been damaged or is otherwise unreadable, please contact Steam Support with a photo of the code attached to the ticket.

https://support.steampowered.com/kb_article.php?ref=4429-QWAG-7775
Jwett Jul 12, 2015 @ 2:44pm 
Thank you so much
Tev Jul 12, 2015 @ 2:51pm 
While you're waiting for Steam Support's response, you might want to try to contact the card's issuer though, as I mentioned in #7. :)
The_Designer_ Dec 28, 2016 @ 11:50am 
I had the same problem and Steam Support had not respond yet so UGHHH

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Date Posted: Jul 12, 2015 @ 12:28pm
Posts: 12