DANGERD00M Jul 11, 2015 @ 7:45am
I NEED MY CURENCY CHANGED!!!
I recently moved to the Philippines and bought steam credits here. When i was redeeming the credits, it asked me for my address and unknowningly, i typed my old US address which then turned my PH peso creds to USD creds. I can't buy any of the games here and i don't know how to convert my creds to PhP from UsD. Please help!!! Anyone whos out there.....
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Showing 1-9 of 9 comments
76561193916449244 Jul 11, 2015 @ 7:51am 
Complete a purchase using your new store country without using or applying any wallet funds from your old store country. After completing the purchase successfully, your wallet will update to the new country using daily exchange rates.

I have moved, how do I change my store country?

If you have permanently changed your country of residence, you can set your store country to reflect that. Go to your Account Details page and you'll find Store Country in the right column under Your Steam Account. Once you've selected your new country of residence, you'll need to verify it by using a local payment method tied to a local address for your next purchase.
For example:

Say you've recently moved to the United States. You'll now see United States as an option in the Store Country drop down. Selecting it will change your store to display products and pricing available in the United States. To verify your new country of residence, your next purchase will require a payment method tied to an address within the United States.

https://support.steampowered.com/kb_article.php?ref=6627-QSNM-5276
DANGERD00M Jul 11, 2015 @ 9:51am 
It still wont let me buy anything. I haven't anymore cred to my acct.
76561193916449244 Jul 11, 2015 @ 9:53am 
You need to go here:
https://store.steampowered.com/account/

Change your store region. Then your next purchase must use a payment method in the country chosen.
DANGERD00M Jul 11, 2015 @ 10:03am 
My store is already set to my current location but my wallet is in USD and all the stuff i wanna buy in the store is already in PHP. This message keeps popping up everytime i wanna buy anything.

"Your purchase could not be completed because it looks like the currency of funds in your Steam Wallet does not match the currency of this purchase."

I need my current wallet to go to PHP from USD. Idkman
76561193916449244 Jul 11, 2015 @ 10:30am 
Complete a purchase using your new store country without using or applying any wallet funds from your old store country. After completing the purchase successfully, your wallet will update to the new country using daily exchange rates.
DANGERD00M Jul 11, 2015 @ 10:02pm 
My currency still hasn't changed.... I don't know what im doing wrong or right right now. . .
Originally posted by RunningScared:
My currency still hasn't changed.... I don't know what im doing wrong or right right now. . .
it wont change itself u need to contact support https://support.steampowered.com/kb_article.php?ref=1223-QROC-4460
https://support.steampowered.com/newticket.php create a support account here and send ticket about your issue
DANGERD00M Jul 11, 2015 @ 11:21pm 
I've been doing that for weeks now and they still haven't replied... But thank you.
Kobayashi Maru Jul 11, 2015 @ 11:22pm 
vcbc
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Date Posted: Jul 11, 2015 @ 7:45am
Posts: 9