Call of Duty: Black Ops II

Call of Duty: Black Ops II

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CoD Black Ops II - Windows 10 Unhandled Exception FIX
OK, I'm writing this guide as this is a problem that continues to occur, with every update to the tech preview for Windows 10

The "Error during initialisation" "unhandled exception caught" errors that happen everytime windows 10 updates.

Many supposed 'fixes' for this problem are "revert to windows 7"
That is not a fix, That is uninformed people providing bad advice.

I will teach you now, how to fix the issue. Properly, without uninstalling windows 10 and going back to 7 or 8.
I am writing this guide to help anyone that will encounter this issue, particularly as we get closer to the official release of Windows 10.

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HOW TO FIX
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First thing you need to do is ensure your visual c libraries are up to date and installed.

you can locate the correct redist for Visual C. only the x86 version is required here.
you can find this in your black ops 2 folder, under redist

eg. mine is located here:
"E:\Steam\steamapps\common\Call of Duty Black Ops II\redist\vcredist_x86.exe"

run that, install it. now the next thing to do, is make sure you have the correct DX9 libraries installed.
these are also located in the redist folder. run dxsetup.exe which is located in the redist\directx folder,
eg. mine is here:
"E:\Steam\steamapps\common\Call of Duty Black Ops II\redist\DirectX\DXSETUP.exe"

after this is done,
right click on t6mp.exe
click on the compatability tab, check the following options.

run this program in compatability mode for windows 8 or 7, -if one doesn't work, try the other.
(and run this program as an administrator)
(Note: These instructions were written when windows 10 was still Tech Preview only. you no longer need to run as admin)
click apply

now you're almost done.
go into steam, right click on call of duty: black ops ii - multiplayer, go to properties.
click on the Local Files tab, and then "verify integrity of game cache"

let this process complete, and once done. run the game.
it will likely pop up that the game is installing for a few seconds, and then it will work.

I have been running windows 10 for a while now, and with every update, I have needed to perform these actions to make Black Ops II work again.

I hope this helps at least one of you.

Cheers.
Jedish3ep.
Last edited by JakeHekesFists; Aug 3, 2015 @ 5:26pm
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Showing 1-15 of 128 comments
Reev99 Jul 8, 2015 @ 11:45am 
Hey thanks for this guide. At first it did not work for me as it kept asking me to run it in administrator mode and it was stuck in some sort of a loop but then I went back to the program properties and in compatibility I unchecked the box "Run as administrator" and then it worked so thanks a lot mate :)
ᴺᵘᵗ Jul 8, 2015 @ 11:58am 
10/10 :dswilson:
zombie cat Jul 8, 2015 @ 3:57pm 
10/10.
morir es vivir Jul 31, 2015 @ 2:10am 
not working
GENC Aug 1, 2015 @ 8:58pm 
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work
Jakob Aug 1, 2015 @ 11:12pm 
i did all the above multiplayer isnt working i keep getting messages to grant access for the program to make changes to the computer. but story mode works.. thanks for the fix.
Matka Kruszwila Aug 2, 2015 @ 2:30am 
ee
Cool hwip Aug 2, 2015 @ 9:16am 
Originally posted by Lux_AV:
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work

Same here. Just keeps trying to relaunch it.
GamesDean Aug 3, 2015 @ 2:57pm 
I unchecked run as administrator, but when I try to run the game it gives me a black screen and a "BO2 has stopped working" error. Am I missing something?

Edit: Ran microsoft compatibility troubleshooter and that solved my problem.
Last edited by GamesDean; Aug 3, 2015 @ 6:18pm
GamesDean Aug 3, 2015 @ 2:57pm 
Originally posted by Lux_AV:
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work
Uncheck "Run as administrator"
Last edited by GamesDean; Aug 3, 2015 @ 2:58pm
GamesDean Aug 3, 2015 @ 2:58pm 
Originally posted by Cool hwip:
Originally posted by Lux_AV:
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work

Same here. Just keeps trying to relaunch it.
Uncheck "Run as adminiatrator"
GamesDean Aug 3, 2015 @ 2:59pm 
Originally posted by SPRA8U:
i did all the above multiplayer isnt working i keep getting messages to grant access for the program to make changes to the computer. but story mode works.. thanks for the fix.
Uncheck "Run as administrator"
JakeHekesFists Aug 3, 2015 @ 5:23pm 
Since the final Release of Win 10, you no longer need to check Run as Administrator.
Updated the OP
Last edited by JakeHekesFists; Aug 3, 2015 @ 5:27pm
BlueLion Aug 4, 2015 @ 10:32am 
When I press "play" my PC freezes...Windows 10 Pro
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