SkieRyder 2023 年 8 月 11 日 下午 11:38
NOVAPLAY OTP ISSUE (NO VERIFICATION CODE)
:steamthumbsdown: Recently, after the Summer Sale, some changes were apparently induced in STEAM alongside NOVAPLAY, cause there is no way I can buy games from Steam anymore. Novaplay and steam are partners in this and neither of them are trying to fix this issue. I have tried buying TOM CLANCY'S THE DIVISION for 30+ times in the last 2 days (NOT EXAGGERATING) and every time I get stuck on the OTP Verification page. It's frustrating is what it is. I tried reaching out to the customer service and No help was received from their end. NOT A SINGLE ONE. Tried recharging the STEAM WALLET and the same issue persists. Anyone with any solution or facing the are more than welcome to drop a comment down here. Really appreciate it.
最后由 SkieRyder 编辑于; 2023 年 8 月 11 日 下午 11:41
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正在显示第 46 - 60 条,共 61 条留言
𝙑𝘼𝙉𝙆𝙔 2023 年 8 月 13 日 下午 2:25 
引用自 Chief
I only use Paytm, but here is the problem whenever I select any payment method it redirects to Novoplay where I have to fill in basic details plus verify my phone no. through OTP and I'm not receiving any OTP, I've tried it on multiple numbers and saw various posts over Twitter/Reddit that many people are facing the same OTP problem. and I've been using this payment method for a very long time on the same phone no. as well.
Directly buy gift code through from Paytm store by searching gift cards , you'll get the code within 5 seconds.
++Thanks for sharing will try this as well.
Chief 2023 年 8 月 13 日 下午 2:35 
引用自 Chief
Directly buy gift code through from Paytm store by searching gift cards , you'll get the code within 5 seconds.
++Thanks for sharing will try this as well.
your welcome :)
@zaddyislive 2023 年 8 月 13 日 下午 3:47 
I’m facing same problem from last 3 days . We should start campaign on Twitter I think let’s create a hashtag #fixotpissuenovaplay make it trend .
Cyclops 2023 年 8 月 23 日 上午 2:48 
This is still ongoing, I'm not receiving OTP
最后由 Cyclops 编辑于; 2023 年 8 月 23 日 上午 2:48
𝙑𝘼𝙉𝙆𝙔 2023 年 8 月 23 日 上午 5:42 
引用自 Cyclops
This is still ongoing, I'm not receiving OTP
Try the above mentioned workarounds, its good to have alternatives, as i no longer trust novaplay.
DEV_M92 2023 年 10 月 21 日 下午 12:39 
Okay....I have been having the same issue...but here is the thing for the guy screaming ISP issue....I have been able to purchase when I use an external browser to open steam like chrome or Firefox...so definitely not ISP issue...

Anyone facing the issue...try logging to steam through browser...it worked for me.
Iceira 2023 年 10 月 21 日 下午 12:48 
引用自 devmishra1234
Okay....I have been having the same issue...but here is the thing for the guy screaming ISP issue....I have been able to purchase when I use an external browser to open steam like chrome or Firefox...so definitely not ISP issue...

Anyone facing the issue...try logging to steam through browser...it worked for me.

So you think you know anything from 12 aug to 21-10, is same or still have it, thats the problem with steam user's, you dont know anything at all, i bet none have been down over 2 month, if you need education go work for support and you will learn multi issue or same is not always same thing just because they look same, this is not support this is user forum, dont get a brain fart, because i think you have one atm.

You have 3 choise here, ISP credit card/bank and steam in other end, rest of the world can actual say drop dead we dont have a problem here.

Dont have own pc issue, rest is out of your hands. and require real support.

if you need tough love say so, i can be even more rude, this is not support. this is user to user information.

go read your own border issue and minister that do blocking and other things, not even provide by me, but you forgot that part did you not, politic has been removed from steam rules of discuess so if i was you i will watch what you say here, in what your own politician doing to internet in india. ( steam dont like this topic but the door is open, and technical all is politic , you just dont say anything before on steam with it. ( i doubr you even bother read the post other had provide ) nothing to do with me this is why we left the topic, deal with your real support, no one else care anymore after read that news acticle. your contry your problem.


and maybe this is why steam has removed the topic as not debatable , and i still think its a mistake ppl get angry so easy on HOT Topic, we cant do anything on what politician is doing and the local district is doing and this topic is dead now, we wont help you anymore.

this is the problem, you dont read all what other also posted.
we wont feed offending country and politician part of the problem. nothing good will come out of this. i will follow steam old rules no matter what steam has audit.

i did not even offend Trump then he was president, and i dont even now, let american deal with own elected person, and same goes with your country,

have a nice day, its clear you dont know much what is going on at help and tips, and you dont know who is responsible then things not working. and thats user general problem here.
最后由 Iceira 编辑于; 2023 年 10 月 21 日 下午 1:09
Iceira 2023 年 10 月 21 日 下午 1:22 
Let get fact strait as a gamer here, bank and credit company is not a ISP and steam is same .
so whats left, ISP and Goverment , and ofc your equipement.

gl with fixing communication problem among them.
this is the problem the you have no clue on who you talk with. and here we are all gamers.


+ ignore another steam event sale ongoing atm. ( cough cough ) becare full what you are saying here or i will public smack you around, ( its clear you dont even grasp congested network in current topic already point out and why you post month's later)

and you should be happy i actual do reply, so you get another chance to understand it.

i doubt i even have to be nice anymore, just wait if a steam moderator graps this,
steam is not going to fix your country IT Network infrastucture problem.
最后由 Iceira 编辑于; 2023 年 10 月 21 日 下午 1:51
XXSierra_117XX 2023 年 10 月 22 日 上午 2:27 
This s**t has been going on for 5 months now... always get the "Error" page after OTP. Just kick Novaplay out at this point, useless payment provider if it cannot work during Steam's biggest sales and demand periods.
SkieRyder 2023 年 10 月 22 日 上午 2:42 
引用自 XXSierra_117XX
This s**t has been going on for 5 months now... always get the "Error" page after OTP. Just kick Novaplay out at this point, useless payment provider if it cannot work during Steam's biggest sales and demand periods.
exactly, I have been trying to get the MK11 + Injustice 2 bundle and it is still not working. I do not understand how long do we have to deal with this
Iceira 2023 年 10 月 22 日 上午 2:52 
引用自 SkieRyder_47
引用自 XXSierra_117XX
This s**t has been going on for 5 months now... always get the "Error" page after OTP. Just kick Novaplay out at this point, useless payment provider if it cannot work during Steam's biggest sales and demand periods.
exactly, I have been trying to get the MK11 + Injustice 2 bundle and it is still not working. I do not understand how long do we have to deal with this

As the other user in this post, point out get a steam card from a shop or other credit card company maybe. ( if you want to cheeper games thats your choise, steam time on sale event will run out and you have to wait for next event sale )

use steam wallet then steam dont have a sale and see if you can put credit point on it. another way, most here is out of the post now.

All has been said and diffrent solution on the problem, even steam forum rules actual prevent any from repeat what already been said, so you will only see comment on i have same issue here left from other steam user in your area post same over and over.
Dr.Shadowds 🐉 2023 年 10 月 22 日 上午 3:24 
If novepay doesn't work via neither browser, or client then have to contact both Steam, and novapay, and all steam can do is check their end, but if the issue on novapay end then not much they can do but wait on them.

I recommend using more reliable sources such as PayPal, credit cards, or even Steam gift cards.
𝙑𝘼𝙉𝙆𝙔 2023 年 10 月 22 日 上午 9:04 
I have already mentioned earlier that you can buy steam wallet balance without extra fee on trusted sites(which are listed on steam gift-code page too) i just bought Lego games bundle plus the batman trilogy, its one of the best alternatives for Indian users as of now, here is a plus you can pay on that website via: UPI no credit card required, its as easy as that. give it a try. the sites are already mentioned on my old comment.
Rana 2023 年 10 月 24 日 上午 8:49 
I don't think Valve even care anymore. They already screwed our region with increased price and now we can't even buy our game. Screw Nova Play and Valve for ignoring this issue for freaking year now.
MYSTIC 2023 年 11 月 15 日 上午 9:09 
Well hard, 7 days in row I waited for OTP.. No luck.. 🥲
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发帖日期: 2023 年 8 月 11 日 下午 11:38
回复数: 61