Account Deleted

[ChaosScythe]

My friends ex got into their account and successfully deleted their steam account. Is there any way to sucessfully contact steam to help them maybe restore the account or get this solved.

They have tried steam support but it's saying they can't use it because they don't have an account.

[MoonC A T]

Once a user initiates an account termination through support and the account is deleted, an account cannot be reinstated.

Deletion requires providing very obscure information that typically only the account creator would know. Clearly the ex knew this. There is no way for support to differentiate who had this information.

[nullable]

Yikes.

Certainly a lesson about keeping your account secure, and not sharing your account.

Although this might be grounds for your friend to take his ex to small claims court. He should also think about filing a police report as what she did seems like it would be a crime in many places.

If Steam support can't do anything, there's not much for users on the user forum to say besides, "what did Steam support say?" There's probably not a magical string of words that will change the circumstances or compel Steam support to contradict themselves, "oh yes in that case we can restore your account, this was a test, and you passed!"

[かぐや]

Your "friend's ex" created the account, so they can delete that account if they want. Never use anyone's account is lesson here.

[Muppet among Puppets]

There are 30 days before the account actually gets deleted. Contact support.

[Dr.Shadowds 🐉]

Originally posted by ChaosScythe:

My friends ex got into their account and successfully deleted their steam account. Is there any way to sucessfully contact steam to help them maybe restore the account or get this solved.

They have tried steam support but it's saying they can't use it because they don't have an account.

Short answer: Nope it's gone forever.

Long answer: If your friend went out of his/her way to delete their account, and allow 30 days to pass, then the account is forever lost, they give clear warnings explaining that by deleting the account you forfeit everything on the account, that include recovery as means you will never want the account ever again. To cancel the account deletion your friend must login to the account before the 30th day of it deletion, then cancel the deletion process that the only way to stop an account from getting deleted.

[Joke]

@OP
How do you know the account is deleted?

The normal error message you get when trying to login with the wrong credentials is
"Please check your password and account name and try again."

So it doesn't reveal if it's the account name or the password that's wrong.

Your X might just have changed password.