I didn't receive COD Points I bought

[snow]

I bought cod points for Call Of Duty Modern Warfare 2 and they took $10 from my Steam account and didn't get the cod points I contact them over 2 days and provided them with everything they asked me for, after that, they told me they refunded it , but i don't see the money in my account

[cSg|mc-Hotsauce]

Publicado originalmente por snow:

I bought cod points for Call Of Duty Modern Warfare 2 and they took $10 from my Steam account and didn't get the cod points I contact them over 2 days and provided them with everything they asked me for, after that, they told me they refunded it , but i don't see the money in my account

Who told you that you were refunded?

[nullable]

Well in your transaction history, what does it show for the transaction?

If this all wallet funds and you're ten dollars short and your transaction history shows a successful transaction and no pending refunds or refunds, then that might be an issue for Steam support.

Although it's not clear who you've talked to because you started talking about "they" without defining why "they" is. Steam support or Activision support?

Also I'd say users have a tendency to paraphrase and interpret things strangely, not to mention leave details out. So if you want good help and accurate advice I'd recommend you keep the paraphrasing, interpreting and omissions to a minimum. Just stick to the facts as written, that means copy and paste text whenever possible.