All Discussions > Steam Forums > Help and Tips > Topic Details
Kyerae97 Apr 12 @ 4:32pm
Steam won’t launch on desktop
It's probably been mentioned somewhere else but I honestly can't find anything that can help. Everytime I try to open Steam, in the past week, on my desktop it shows the pop-up saying Steamwebhelper is not responding. I've uninstalled and reinstalled it with no changes to what's happening as well as clicking on each option on the pop-up with not success either. If anyone has any ideas, please share. 😅
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Showing 1-9 of 9 comments
CodeMonkey Apr 12 @ 6:15pm 
I have the same issue. Tried so many things... uninstalling, resintalling, run as administrator, run with react disables, gpue disabled..... It is just totally broken.....

The only thing that worked for me was to create a new Windows Account on the same machine. I could launch steam.exe from there.
#1
Ari Apr 13 @ 11:50am 
same for me since 1 week - literally tried everything you can find here or on reddit and nothing solved it
#2
HIVEmind Apr 13 @ 1:13pm 
run memtest86 it's free and may show ram errors
#3
CodeMonkey Apr 14 @ 8:01pm 
Still happening - so annoying to not be able to use steam on my main windows account.

Is there any way to escalate or open a ticket with valve?
#4
Kyerae97 Apr 16 @ 11:23am 
Originally posted by Ari:
same for me since 1 week - literally tried everything you can find here or on reddit and nothing solved it


I was looking and YouTube for answers and this video helped me to get steam working again

https://www.youtube.com/watch?v=fPNnjiUoeWw&embeds_referring_euri=https%3A%2F%2Fwww.bing.com%2F&embeds_referring_origin=https%3A%2F%2Fwww.bing.com&source_ve_path=MjM4NTE
#5
Kyerae97 Apr 16 @ 11:23am 
Originally posted by CodeMonkey:
Still happening - so annoying to not be able to use steam on my main windows account.

Is there any way to escalate or open a ticket with valve?

I was looking and YouTube for answers and this video helped me to get steam working again

https://www.youtube.com/watch?v=fPNnjiUoeWw&embeds_referring_euri=https%3A%2F%2Fwww.bing.com%2F&embeds_referring_origin=https%3A%2F%2Fwww.bing.com&source_ve_path=MjM4NTE
#6
CodeMonkey Apr 17 @ 4:31pm 
sadly this didnt work for me
(checking compatbility)
#7
CodeMonkey Apr 21 @ 2:54pm 
Trying to escalate to support
#8
xarvn Apr 21 @ 4:23pm 
  1. Start Windows in "Safe Mode with Networking."
  2. Start Steam.
  3. Go to Steam Settings and select "Steam Beta Update" in Settings -> Interface -> "Client Beta Participation."
  4. Let Steam update. Exit Steam.
  5. Reboot Windows normally and try to start Steam.
Last edited by xarvn; Apr 21 @ 4:56pm
#9
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Date Posted: Apr 12 @ 4:32pm
Posts: 9
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