shinylions Nov 15, 2022 @ 3:10am
Steam store preference
No matter what i do at my preferences, always are games outcasted. Who can help?
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Showing 1-15 of 24 comments
acidsaturation Nov 15, 2022 @ 3:22am 
Do you mean hidden.

This is also happening to me, apparently in DLC lists 100 items are hidden according to my preferences.

I suspect this is a bug. Nothing in my prefs is hiding anything, and it also happens when not logged in.

Really annoying though, and NO way to contact any support to find out about it.
shinylions Nov 15, 2022 @ 3:28am 
Originally posted by acidsaturation:
Do you mean hidden.

This is also happening to me, apparently in DLC lists 100 items are hidden according to my preferences.

I suspect this is a bug. Nothing in my prefs is hiding anything, and it also happens when not logged in.

Really annoying though, and NO way to contact any support to find out about it.
Yeah i mean hidden. Couldn't remember the word when typing.

Its super annoying. Looking for a game but cant find in dtore because its hidden by my preferences even when i checked ever single box...
Nike 胜 Nov 15, 2022 @ 3:31am 
Originally posted by shinylions:
Originally posted by acidsaturation:
Do you mean hidden.

This is also happening to me, apparently in DLC lists 100 items are hidden according to my preferences.

I suspect this is a bug. Nothing in my prefs is hiding anything, and it also happens when not logged in.

Really annoying though, and NO way to contact any support to find out about it.
Yeah i mean hidden. Couldn't remember the word when typing.

Its super annoying. Looking for a game but cant find in dtore because its hidden by my preferences even when i checked ever single box...

Is there a possibility that the game or DLC is not offered/available in your country?
acidsaturation Nov 15, 2022 @ 3:38am 
For me no.

It is DLC for train sim. Specifically UK Locos.

It displayed them all fine 2 days ago, and now says they are all hidden. I had not changed anything (or I think even logged in) in between...
shinylions Nov 15, 2022 @ 3:55am 
Mine games where earlier in the store list. I cant even now find my boughted games. So no limit in my country
Nike 胜 Nov 15, 2022 @ 4:06am 
Originally posted by acidsaturation:
For me no.

It is DLC for train sim. Specifically UK Locos.

It displayed them all fine 2 days ago, and now says they are all hidden. I had not changed anything (or I think even logged in) in between...


Originally posted by shinylions:
Mine games where earlier in the store list. I cant even now find my boughted games. So no limit in my country

Did you try it via a webbrowser already?
shinylions Nov 15, 2022 @ 4:10am 
Originally posted by Nike 胜:
Originally posted by acidsaturation:
For me no.

It is DLC for train sim. Specifically UK Locos.

It displayed them all fine 2 days ago, and now says they are all hidden. I had not changed anything (or I think even logged in) in between...


Originally posted by shinylions:
Mine games where earlier in the store list. I cant even now find my boughted games. So no limit in my country

Did you try it via a webbrowser already?
Same results. If i log out, i can see all
Nike 胜 Nov 15, 2022 @ 4:13am 
Originally posted by shinylions:
Originally posted by Nike 胜:




Did you try it via a webbrowser already?
Same results. If i log out, i can see all

Try to copy the link when logged out. Then log in and open the link. What does it show you?
Last edited by Nike 胜; Nov 15, 2022 @ 4:14am
acidsaturation Nov 15, 2022 @ 4:29am 
Same message whether logged in or out and on 3 different devices.. and via browser or steam app...

They show up in search.

It is just in the DLC lists that they are hidden
Last edited by acidsaturation; Nov 15, 2022 @ 4:34am
shinylions Nov 15, 2022 @ 4:41am 
Originally posted by Nike 胜:
Originally posted by shinylions:
Same results. If i log out, i can see all

Try to copy the link when logged out. Then log in and open the link. What does it show you?
Then it isnt shown. If i paste it while i m logged in
Nike 胜 Nov 15, 2022 @ 4:44am 
Originally posted by shinylions:
Originally posted by Nike 胜:

Try to copy the link when logged out. Then log in and open the link. What does it show you?
Then it isnt shown. If i paste it while i m logged in

Can you send the link of the DLC or game here, so I can have a look?

However, if you are 100% sure, that the store preferences are set the right way and that the DLC or game is available in your country, I would suggest you to open a support ticket here:

https://help.steampowered.com/de/wizard/HelpWithGame
Just choose the game and describe your problem.
Joke Nov 15, 2022 @ 4:51am 
Is your store prices in Euro?
Can you post a link to the problematic dlc?

I'd like to see if the dlc is hidden for me as well.
shinylions Nov 15, 2022 @ 5:00am 
Originally posted by Nike 胜:
Originally posted by shinylions:
Then it isnt shown. If i paste it while i m logged in

Can you send the link of the DLC or game here, so I can have a look?

However, if you are 100% sure, that the store preferences are set the right way and that the DLC or game is available in your country, I would suggest you to open a support ticket here:

https://help.steampowered.com/de/wizard/HelpWithGame
Just choose the game and describe your problem.
This link you ve sent doesnt help a lot. If i search a game on store
I get 70 games are not shown because of preference. I just want it to show all.....
Nike 胜 Nov 15, 2022 @ 5:17am 
Originally posted by shinylions:
Originally posted by Nike 胜:

Can you send the link of the DLC or game here, so I can have a look?

However, if you are 100% sure, that the store preferences are set the right way and that the DLC or game is available in your country, I would suggest you to open a support ticket here:

https://help.steampowered.com/de/wizard/HelpWithGame
Just choose the game and describe your problem.
This link you ve sent doesnt help a lot. If i search a game on store
I get 70 games are not shown because of preference. I just want it to show all.....

The only thing you can do right now is checking here, if you have everything set right:
https://store.steampowered.com/account/preferences

If you know which game is hidden exactly you can open a support ticket here. Just choose the game which is hidden for you:
https://help.steampowered.com/de/wizard/HelpCompletePackagePurchase

It would also be nice to know whats exactly missing or hidden in the store results for (your search query for example) to check if its also hidden for me somehow.
shinylions Nov 15, 2022 @ 5:30am 
Originally posted by Nike 胜:
Originally posted by shinylions:
This link you ve sent doesnt help a lot. If i search a game on store
I get 70 games are not shown because of preference. I just want it to show all.....

The only thing you can do right now is checking here, if you have everything set right:
https://store.steampowered.com/account/preferences

If you know which game is hidden exactly you can open a support ticket here. Just choose the game which is hidden for you:
https://help.steampowered.com/de/wizard/HelpCompletePackagePurchase

It would also be nice to know whats exactly missing or hidden in the store results for (your search query for example) to check if its also hidden for me somehow.
I tried every box checked and unchecked for preference. But no differences.

I dont know wich games are hidden, because I cant find them.
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Date Posted: Nov 15, 2022 @ 3:10am
Posts: 24