All Discussions > Steam Forums > Help and Tips > Topic Details
Marcawn Sep 16, 2022 @ 9:26am
Weird DM from a Valve employee on discord
He said that there is something wrong on my account and he wants information?

What should I do? :steambored:
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Showing 1-15 of 16 comments
✨Saint✨ Sep 16, 2022 @ 9:30am 
Obvious scam. Report the account, block and move on.

:saint:
#1
Runkel Sep 16, 2022 @ 9:30am 
Just ask yourself...WHY ON EARTH WOULD A BILLION DOLLAR COMPANY use Discord?

That's right they wouldn't

Whoever you messages you is a scammer, block him and move on
#2
Marcawn Sep 16, 2022 @ 9:35am 
Originally posted by ✨Saint✨:
Obvious scam. Report the account, block and move on.

:saint:
How can I tell if it's a real or a fake employee, if it's real he might do something
Last edited by Marcawn; Sep 16, 2022 @ 9:36am
#3
✨Saint✨ Sep 16, 2022 @ 9:36am 
Originally posted by Marcawn:
Originally posted by ✨Saint✨:
Obvious scam. Report the account, block and move on.

:saint:
How can I tell if it's a real or a fake employee

Because Steam will never use Discord.

:saint:
#4
Thesoxplace Sep 16, 2022 @ 9:38am 
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

read that.
#5
Runkel Sep 16, 2022 @ 9:41am 
Originally posted by Marcawn:
Originally posted by ✨Saint✨:
Obvious scam. Report the account, block and move on.

:saint:
How can I tell if it's a real or a fake employee, if it's real he might do something
Simple:

Do what the one who messaged you in Discord want's -> Get your Stuff stolen -> Learn from that experience -> be a smarter person

or

Believe what saint and me Wrote and block him.
#6
Pscht Sep 16, 2022 @ 9:46am 
Originally posted by Marcawn:
How can I tell if it's a real or a fake employee, if it's real he might do something
Why do scam victims (or potential ones) believe the scammer but not the people who want to protect them from making a mistake? It is a mystery.
#7
Crashed Sep 16, 2022 @ 9:54am 
Originally posted by Marcawn:
He said that there is something wrong on my account and he wants information?

What should I do? :steambored:
Valve employees do not communicate with end users via the cesspool known as Discord. It's a scam. Report to Discord and hope they care even a little bit.
Last edited by Crashed; Sep 16, 2022 @ 9:54am
#8
Marcawn Sep 16, 2022 @ 3:31pm 
Originally posted by Pscht:
Originally posted by Marcawn:
How can I tell if it's a real or a fake employee, if it's real he might do something
Why do scam victims (or potential ones) believe the scammer but not the people who want to protect them from making a mistake? It is a mystery.
Some people that I know believe they are actual valve employees and heard nothing from them.
#9
peppermint hollows Sep 16, 2022 @ 4:10pm 
Originally posted by Pscht:
Originally posted by Marcawn:
How can I tell if it's a real or a fake employee, if it's real he might do something
Why do scam victims (or potential ones) believe the scammer but not the people who want to protect them from making a mistake? It is a mystery.

A lot of these scammers rely on people's fear and ignorance. That's why it's always some kind of indirect threat to their account - usually along the lines of "I accidentally reported your account" or "I am investigating your account and need to make sure you didn't do x or y thing that is against the rules"

It makes people who aren't aware of these types of scams being scams (hence the ignorance part) afraid of losing their account, and of course people who have spent a lot of money on their accounts will be very afraid of all that money and time being lost. I can see why people are hesitant to believe the people who are trying to help them even if it's obviously a scam to us. We aren't the ones threatening their account, after all.
#10
Mysterious Stranger Sep 16, 2022 @ 4:21pm 
Ignore them, steam only emails you and doesnt use discord to contact you.
#11
Brian9824 Sep 16, 2022 @ 4:45pm 
Originally posted by Marcawn:
Originally posted by Pscht:
Why do scam victims (or potential ones) believe the scammer but not the people who want to protect them from making a mistake? It is a mystery.
Some people that I know believe they are actual valve employees and heard nothing from them.

Then you know guilable people. Valve will never contact you on discord, they will contact you on steam....
#12
wesnef Sep 16, 2022 @ 5:08pm 
Originally posted by Runkel:
Just ask yourself...WHY ON EARTH WOULD A BILLION DOLLAR COMPANY use Discord?

That's right they wouldn't

Tell that to Bethesda, who moved all their official forums to Discord. /facepalm

(but yeah, that "I'm an employee, let me scam you!" is an obvious scam.)
#13
El poco nuez del muerte Sep 16, 2022 @ 5:09pm 
Originally posted by Marcawn:
Originally posted by Pscht:
Why do scam victims (or potential ones) believe the scammer but not the people who want to protect them from making a mistake? It is a mystery.
Some people that I know believe they are actual valve employees and heard nothing from them.

Hi, I'm from your (insert service provider) and you need to do stuff or you are in trouble. Don't worry about me contacting you in the forum of a gamaing platform, I'm totes legit...

You have a steam account. Valve has EVERY means they need of contacting you right at their finger tips. Why on earth would they use discord?
#14
El poco nuez del muerte Sep 16, 2022 @ 5:09pm 
Originally posted by wesnef:
Originally posted by Runkel:
Just ask yourself...WHY ON EARTH WOULD A BILLION DOLLAR COMPANY use Discord?

That's right they wouldn't

Tell that to Bethesda, who moved all their official forums to Discord. /facepalm

(but yeah, that "I'm an employee, let me scam you!" is an obvious scam.)

That sounds like an absolutely terrible move by them. Just terrible.
Still though, I would expect Bethesda to contact me through means that are not discord.
Last edited by El poco nuez del muerte; Sep 16, 2022 @ 5:11pm
#15
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Date Posted: Sep 16, 2022 @ 9:26am
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