error code 41

[Dillinger]

I have just purchased Saints Row IV game of the century, downloaded and installed through steam. It starts the loading screens, gets to the AMD advert then goes black and stops responding. pulled up Taskmanager and then steam put up message saying "servers too busy too handle Saints Row IV (error code 41). Please advise

[HLCinSC]

You might have better luck posting here: http://steamcommunity.com/app/206420/discussions/

When trying to get help you should be detailed on what the problem is, what you have tried to fix it, and your system specs (OS, CPU, GPU, RAM).

Some of the basics to try are verifying game cache, flushing Steam's config file, reinstalling the game, repairing Steam, making sure drivers are up to date, using various admin/compatibility settings, disabling security software (av, firewall, windows user priviledges) etc...

If you can't get it to work just make sure you refund it before you hit 2 hours of recorded game time and within 2 weeks of purchase.

[Dillinger]

Thank You

[HLCinSC]

No problem good luck.

[HLCinSC]

You may want to look over some of these threads http://steamcommunity.com/app/206420/discussions/search/?gidforum=846944052821518356&include_deleted=1&q=error41

[Dillinger]

ThankYou again CharlestOne, this seems to be a dead end, have tried deleting _CommonRedist then re verifying, system discovered 161 files and replaced them (did not work). Tried Verify Game Intergrity (did not work). Tried making screen size smaller (windowed not full screen) (did not work).
Could you please advise which address to email for refund, think I will try Saints Row 3 instead.

[HLCinSC]

https://help.steampowered.com/#HelpWithPurchase

Just note refunds are not instant. It can take a few days before the refund money is usable so you may not be able to purchase SR3 with your refund money while it is still discounted.

[Dillinger]

Thank You again LOL, have found and requested refund and am at the moment downloading Saints Row 3

[HLCinSC]

No problem. Hope it works for you. I forget why I stopped playing it a third of the way or so through, but i remember enjoying what I did play.

[HLCinSC]

Did SR3 not work out for you either?

[Dillinger]

Another faulty one SR3, loaded through ads at begining then small white screen and nothing. Waited for game to start, allowed minutes but nothing, although checking "task manager" did say that SR3 was running.

May hve come up with a solution to problem, I realised afterwards that SR (1,2,3 and 4) were on a free weekend as well and maybe this was the casue of the problem.

in conclusion...

Refund was granted (TY Steam), went on to purchase "Overlord II" instead which works beautifully.