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1. Stop stacking your cooldowns and let your tiers reset. 1 week per tier + the current cooldown.
2. Being at tier 4 or higher is completely your fault.
3. All previous cooldowns affect the next if you have not let them reset.
4. Read...
https://steamcommunity.com/sharedfiles/filedetails/?id=373180094
5. There are no appeals.
6. Don't fail to reconnect.
7. CS:GO forum ---> https://steamcommunity.com/app/730/discussions/
As for it being 7 days it means you've stacked it. First is 30 minutes and then it goes up with each cooldown till it reaches 7 days. I've played for years and not once had a 7 day cooldown. I have also only had this happen a handful of times. So it's not a 'typical error'