Self Lock Account

[76561198197616062]

Hi,

When i lost my phone, i self lock my steam dota 2 account. there was a unlock code given but i forgot it or didnt write down the code. and also why they didnt send the unlock code to my email address.

& now steam support reply to my ticket about steam mobile guard issue, they remove the phone guard on my account and back to my email steam guard and BOOM! i got my account back but the problem now, my account was lock! and was banned in steam community! i feel like i just lost my family :(

i just used another account to post in this dota 2 community..
steam tech support doesnt reply on my ticket about the locked account issue :(

anyone can help me? to recover the unlock steam account code?
i just remember the First letter of the unlock code. :((

[76561198218426745]

Let's start at the beginning. You locked your account with this tool:
https://support.steampowered.com/kb_article.php?ref=6416-FHVM-3982

You contacted Steam support. They restored access to your account, but your account is banned and locked? The ban cannot be removed by Steam support, however you should add a reply to your existing ticket explaining the account is still locked.