Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Spaceglide 18. juni 2022 kl. 13:19
Unexpected error occured when trying to gift a game/dlc
So, 3 days ago I have sold my CS:GO inventory on my other account, got a little bit of money and I tried gifting Dead by Daylight on this account. I received the error that I have mentioned in the title. I messaged steam support, they solved my issued 1 day later. Now I tried to gift myself on this account and to one of my friends a DLC for this game, got the error message once again. Is there any rule or something that I don't know of that I am breaking? or how can I fix this? (PS: I opened a steam support ticket again to fix the issue and I am waiting for a response)
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rawWwRrr 18. juni 2022 kl. 13:22 
Using wallet funds?
Spaceglide 18. juni 2022 kl. 13:24 
Oprindeligt skrevet af rawWwRrr:
Using wallet funds?
yeah, using the funds that I got from the CS skins
Spaceglide 18. juni 2022 kl. 13:26 
Also, I want to mention that I was able to gift the dlc to my account on the first try, no errors. But when I tried to gift it to my friend, it gave me the error message
Cathulhu 18. juni 2022 kl. 13:35 
Only Steam Support can help with account and billing related issues, so you will have to wait for their answer.
rawWwRrr 18. juni 2022 kl. 13:39 
Then you should probably consider not using wallet funds for gifting games. I wouldn't be surprised that Support tells you that they've removed that ability from your account. You'll have to use non-wallet funds for gifting games if that is the case.
Spaceglide 18. juni 2022 kl. 13:52 
Okay, but why is that happening? Am I breaking any rules or somethin? cause I bought the CS skins with actual money, they haven't been traded or used in gambling so its my money
Cathulhu 18. juni 2022 kl. 13:59 
Again, only Steam Support can tell you what exactly happened.
Spaceglide 18. juni 2022 kl. 14:01 
I'm looking forward to receive an answer as soon as possible from them
Cathulhu 18. juni 2022 kl. 14:07 
Then the only thing you can do is wait.
Average response times:
https://store.steampowered.com/stats/support
Sidst redigeret af Cathulhu; 18. juni 2022 kl. 14:07
Spaceglide 18. juni 2022 kl. 14:15 
Oprindeligt skrevet af Cathulhu:
Then the only thing you can do is wait.
Average response times:
https://store.steampowered.com/stats/support
Yeah I've seen that, I've got the slowest respones time type of request. Thanks though
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Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Dato opslået: 18. juni 2022 kl. 13:19
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