Spaceglide Jun 18, 2022 @ 1:19pm
Unexpected error occured when trying to gift a game/dlc
So, 3 days ago I have sold my CS:GO inventory on my other account, got a little bit of money and I tried gifting Dead by Daylight on this account. I received the error that I have mentioned in the title. I messaged steam support, they solved my issued 1 day later. Now I tried to gift myself on this account and to one of my friends a DLC for this game, got the error message once again. Is there any rule or something that I don't know of that I am breaking? or how can I fix this? (PS: I opened a steam support ticket again to fix the issue and I am waiting for a response)
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Showing 1-10 of 10 comments
rawWwRrr Jun 18, 2022 @ 1:22pm 
Using wallet funds?
Spaceglide Jun 18, 2022 @ 1:24pm 
Originally posted by rawWwRrr:
Using wallet funds?
yeah, using the funds that I got from the CS skins
Spaceglide Jun 18, 2022 @ 1:26pm 
Also, I want to mention that I was able to gift the dlc to my account on the first try, no errors. But when I tried to gift it to my friend, it gave me the error message
Cathulhu Jun 18, 2022 @ 1:35pm 
Only Steam Support can help with account and billing related issues, so you will have to wait for their answer.
rawWwRrr Jun 18, 2022 @ 1:39pm 
Then you should probably consider not using wallet funds for gifting games. I wouldn't be surprised that Support tells you that they've removed that ability from your account. You'll have to use non-wallet funds for gifting games if that is the case.
Spaceglide Jun 18, 2022 @ 1:52pm 
Okay, but why is that happening? Am I breaking any rules or somethin? cause I bought the CS skins with actual money, they haven't been traded or used in gambling so its my money
Cathulhu Jun 18, 2022 @ 1:59pm 
Again, only Steam Support can tell you what exactly happened.
Spaceglide Jun 18, 2022 @ 2:01pm 
I'm looking forward to receive an answer as soon as possible from them
Cathulhu Jun 18, 2022 @ 2:07pm 
Then the only thing you can do is wait.
Average response times:
https://store.steampowered.com/stats/support
Last edited by Cathulhu; Jun 18, 2022 @ 2:07pm
Spaceglide Jun 18, 2022 @ 2:15pm 
Originally posted by Cathulhu:
Then the only thing you can do is wait.
Average response times:
https://store.steampowered.com/stats/support
Yeah I've seen that, I've got the slowest respones time type of request. Thanks though
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Date Posted: Jun 18, 2022 @ 1:19pm
Posts: 10