I bought CS-Complete from a friend for TF2 keys but he revoked it

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Halwa Only Oct 25, 2015 @ 1:39am

I am having hard times with a scam, it seems my friend has revoked the gift (counterstrike) that i traded with him. The game just vanished from my inventory. the complete trade was 14 TF2 keys for Arma 3 (10 keys) and Counter-Strike: Complete (4 keys). I am uploading every screenshot possible so you can help me get my game back or maybe my keys.
https://gyazo.com/1e0bade1d8a9db435c68a341afb885f6
https://gyazo.com/7946be24462987de1ee3dc48cd8cdde4
https://gyazo.com/12bfa6c23297b987b4ddbc91d7707979

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Showing 1-13 of 13 comments

fluxtorrent Oct 25, 2015 @ 1:42am

no one here can help you. If the trade took place outside of steams trade rules (everything in one trade window) then there is no one that can help you. If you trade outside of the system provided you do so at your own risk.

HLCinSC Oct 25, 2015 @ 1:43am

If the keys were traded for the games in a SINGLE TRADE WINDOW transaction you can contact support and they will return what you traded for the revoked games.

https://support.steampowered.com/kb_article.php?ref=5854-QWLN-2621

https://support.steampowered.com/kb_article.php?ref=8912-WEYU-8454

https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

Halwa Only Oct 25, 2015 @ 2:08am

Originally posted by CharlestONE:
If the keys were traded for the games in a SINGLE TRADE WINDOW transaction you can contact support and they will return what you traded for the revoked games.

https://support.steampowered.com/kb_article.php?ref=5854-QWLN-2621

https://support.steampowered.com/kb_article.php?ref=8912-WEYU-8454

https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

Originally posted by fluxtorrent:
no one here can help you. If the trade took place outside of steams trade rules (everything in one trade window) then there is no one that can help you. If you trade outside of the system provided you do so at your own risk.

I agree but my friend couldn't trade the game because it was untradeable for 30 days the only way he could give me was gifting. as you can see i paid 14 keys for both games in steam trade and received gifts on my email but today the games just vanished and seems they have been revoked.

HLCinSC Oct 25, 2015 @ 2:13am

That's a common scam. Ironically, it stems from another scam prevention policy. Revoked games due to chargebacks/payment fraud were apparently happening a lot. so they then decided to make game gifts only tradeable after 30 days to cut out some of the fraud, but now many people are getting scammed because people are refusing to wait and go around the system. I know that policy helps Steam, but somtimes I wonder if it has made the problem for end users worse.

Halwa Only Oct 25, 2015 @ 2:14am

Originally posted by CharlestONE:
That's a common scam. Ironically, it stems from another scam prevention policy. Revoked games due to chargebacks/payment fraud were apparently happening a lot. so they then decided to make game gifts only tradeable after 30 days to cut out some of the fraud, but now many people are getting scammed because people are refusing to wait and go around the system. I know that policy helps Steam, but somtimes I wonder if it has made the problem for end users worse.

So you're saying thats its impossible to get my stuff back ?

HLCinSC Oct 25, 2015 @ 2:17am

Originally posted by Halwa fine now | a friendly noob:
Originally posted by CharlestONE:
That's a common scam. Ironically, it stems from another scam prevention policy. Revoked games due to chargebacks/payment fraud were apparently happening a lot. so they then decided to make game gifts only tradeable after 30 days to cut out some of the fraud, but now many people are getting scammed because people are refusing to wait and go around the system. I know that policy helps Steam, but somtimes I wonder if it has made the problem for end users worse.
So you're saying thats its impossible to get my stuff back ?

Impossible? No.

Highly unlikely? Yes.

All you can do is contact support and ask nicely for them to help you as they occassionally make exceptions, but don't be surprised if they stick to their stated policy and say no.

http://steamcommunity.com/sharedfiles/filedetails/?id=265127337

Halwa Only Oct 25, 2015 @ 2:19am

Originally posted by CharlestONE:
Originally posted by Halwa fine now | a friendly noob:
So you're saying thats its impossible to get my stuff back ?
Impossible? No.

Highly unlikely? Yes.

All you can do is contact support and ask nicely for them to help you as they occassionally make exceptions, but don't be surprised if they stick to their stated policy and say no.

http://steamcommunity.com/sharedfiles/filedetails/?id=265127337

yes thats the first thing i did ! Hope i dont get fully scammed :|

HLCinSC Oct 25, 2015 @ 2:22am

Lastly, be aware that support is really slow. It can take around a month for them to respond to you. Also, the first response may just be automated based on key words in your ticket, and you will need to reply to that in order to escalate it to a human support rep.

Good Luck.

Halwa Only Oct 25, 2015 @ 2:24am

Originally posted by CharlestONE:
Lastly, be aware that support is really slow. It can take around a month for them to respond to you. Also, the first response may just be automated based on key words in your ticket, and you will need to reply to that in order to escalate it to a human support rep.

Good Luck.

uh i am poor at that. Hope i get my keys back. never knew that refunding can be done like this. i think he sold all my TF2 keys and plus refunded both games

Last edited by Halwa Only; Oct 25, 2015 @ 2:31am

HLCinSC Oct 25, 2015 @ 2:29am

Originally posted by Halwa fine now | a friendly noob:
Originally posted by CharlestONE:
Lastly, be aware that support is really slow. It can take around a month for them to respond to you. Also, the first response may just be automated based on key words in your ticket, and you will need to reply to that in order to escalate it to a human support rep.

Good Luck.
uh i am poor at that. Hope i get my keys back. never knew that refunding can be done like this. i think he sold all my TF2 keys and plus refunded both games here is his steam************

When they do restore stuff, all they do is duplicate the items you traded and return them to you, because the originals could of been traded/marketed a near infinite number of times and wouldn;t be fair to take them from the current owner or go through and reverse every transaction they were a part of.

I'd remove his id from your last post. The forums have a "no naming and shaming" policy when it comes to accusations, even if you have ample evidence.

#10

Halwa Only Oct 25, 2015 @ 2:31am

Originally posted by CharlestONE:
Originally posted by Halwa fine now | a friendly noob:
uh i am poor at that. Hope i get my keys back. never knew that refunding can be done like this. i think he sold all my TF2 keys and plus refunded both games here is his steam************
When they do restore stuff, all they do is duplicate the items you traded and return them to you, because the originals could of been traded/marketed a near infinite number of times and wouldn;t be fair to take them from the current owner or go through and reverse every transaction they were a part of.

I'd remove his id from your last post. The forums have a "no naming and shaming" policy when it comes to accusations, even if you have ample evidence.

Sorry i had no idea about the id just wanted all you guys to make sure i am the one who is getting scammed and needs help

#11