กระดานสนทนาทั้งหมด > ฟอรัม Steam > Help and Tips > รายละเอียดกระทู้
Youtube video's cause freeze in steam client
Whenever I try to view a youtube video in steam, like in community hub for a game or something, steam freezes. I can access my library, but nothing internet related, like community, store or profile.
All I see is the page with a youtube window, all black and a loading icon in top right.
This started a few days ago, and while it doesn't do it every time, it is most times. And when it happens I have to restart steam to get it working again


Edit:

Things such as Deleting cookies in client browser options, using task manager to close steamwebhelper.exe and of course the old standard "use a web browser not the client" have all been put forward throughout this thread, to limited success.

Deleting cookies will work until steam is restarted.

Stopping the steamwebhelper process will close the frozen window and so is a good workaround that stops you from having to restart steam each time it happens.

Using a web browser instead of steam client is of course a way of playing youtube video's, but that's not really the point. The point is that it should work in the client, and it DID work in the client.

People have mentioned deleting and/or reinstalling adobe flash, switching to/from NPAPI/PPAPI, but I haven't had any success with that, and don't know anyone else who has either.
แก้ไขล่าสุดโดย Wobb the Great and Terrible!!!!!; 25 ก.พ. 2017 @ 4: 21pm
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กำลังแสดง 91-105 จาก 1,167 ความเห็น
Yep. I got this issue as well.
I've been looking through this thread again for answers or solutions. As this is still happening to me. The strange thing is however that not all youtube videos crash in steam, just most of em do.

โพสต์ดั้งเดิมโดย Bill the Butcher:
My OS is Win7 x64 Pro running on an AMD FX-8150. Could it be a Win7 problem (most of you guys are running Win7 too, judging from what i read here) or has anyone had the problem on Win8 or 10?

I'm using Win7 x64 Ultimate on an AMD FX-8350. Could very well be a win7 problem but its more likely to be a steam problem. Thing is, the steam browser is based on "Chronium" architecture, look it up it's generally deemed as ♥♥♥♥ by most ppl.

Edit: I've tried almost everything. Flash uninstalled then installed. Installed all versions for all browser types, even ones I dont use or arent installed. But no, this ♥♥♥♥ just keep happening.
แก้ไขล่าสุดโดย BIT Bear; 17 มี.ค. 2016 @ 5: 11am
I'm using an AMD FX 8350 as well. I wonder if it's possible it could be an issue with steam and the AMD CPU? Maybe just certain AMD CPU's, or certain CPU and mobo setups or something like that?
I have seen stranger things happen with PC's and PC gaming if I'm honest.
Hmm, could be possible. I'm using an AMD Phenom II X4 965 CPU.
unless the cpu is faulty it shouldn't be a issue plus why are you watching it over steam and not google chrome
zivs 17 มี.ค. 2016 @ 10: 16am 
Shouldn't be CPU brand issue - using Intel CPU (i5) and still having the same issue.
โพสต์ดั้งเดิมโดย Alexalmighty502 Sup Acc:
why are you watching it over steam and not google chrome

If you still don't get it; clicking on a youtube embedded link makes it play wich makes it crash.

Tthe youtube videos are embedded in the Steam Browser client wich is the primary tool to browse the Steam Community. Clicking on the video will make it autoplay and NOT open in a different browser. Rightclicking is also not possible. Do you just join this discussion without knowing what we're talking about here?

Or are you suggestion to, everytime i see a youtube here on steam, click "copy url page" and paste that in my browser? If so, that is a workaround but not a solution.

I would love to post a youtube link here right now to show you but since clicking on it may freeze our steam browsers I wont. I dont want to cause any troubles for anyone.
Well it's up to me then.

Best self defence class in 50 seconds.

https://www.youtube.com/watch?v=qHL2Cpb1618
I've had a similar issue for around 6 months now, video's play fine but if I try to make it full screen or change the quality settings then Steam locks up and I have to force quit in task manager
โพสต์ดั้งเดิมโดย T®IGGE® ED:
Well it's up to me then.

Best self defence class in 50 seconds.

https://www.youtube.com/watch?v=qHL2Cpb1618


Suprisingly enough, it did not crash my steam browser - it seems relatively stable recently, only one or two crashes this week. It's weird though, sometimes it keeps crashing almost every time it tries to load a youtube vid, no matter what i do, then there's times when it seems stable for most of the time...


โพสต์ดั้งเดิมโดย Urethral Defecation:
Shouldn't be CPU brand issue - using Intel CPU (i5) and still having the same issue.

Good to know that it's happening with Intels too :)
Coco 18 มี.ค. 2016 @ 10: 57am 
I still think it's HTML5 related. The whole Flash player discussion is kind of pointless.
โพสต์ดั้งเดิมโดย Coco:
I still think it's HTML5 related. The whole Flash player discussion is kind of pointless.

Yup, as i said before, i don't think that flash is causing the crashes either...
I've had this same issue for around a year now. It pisses me right off! It doesn't only happen with embeded youtube videos but also Steam broadcasting / Steam web browser too.

I have a AMD FX8350 like many others in this thread, though I think it's unlikely it's the CPU causing this.
แก้ไขล่าสุดโดย DawdlingDan; 18 มี.ค. 2016 @ 11: 49am
โพสต์ดั้งเดิมโดย DawdlingDan:
I've had this same issue for around a year now. It pisses me right off! It doesn't only happen with embeded youtube videos but also Steam broadcasting / Steam web browser too.

I have a AMD FX8350 like many others in this thread, though I think it's unlikely it's the CPU causing this.
Is Steam web browser feature and everything else Valve have been bringing to Steam client,this problem was over in December last year and came back all over again Feb.this year.Is how Valve employers are releasing these constant patches and updates,they simply never make a perma. fix for the problem,it always come back eventually.
Like Store scrolling is acting like a turtle sometimes and continue this problem today and as it is Steam client navigation.
แก้ไขล่าสุดโดย Lil C]-[ew C]-[ew is ☂д☂; 18 มี.ค. 2016 @ 1: 34pm
It is a problem with Flash Player and it is really easy to fix.

1. Download Flash Player through Internet Explorer: https://get.adobe.com/flashplayer/
2. Install
3. Restart Steam. No more freezes or whatsoever.
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