What happened to printing a receipt when redeeming a game key?

[Quint the Alligator Snapper]

I used to be able to print a receipt when entering a game key into Steam. I noticed the new window looked different, but still did basically the same things, but now that I've redeemed the key, it no longer has a button for me to print a receipt.

What happened to it? Why is it gone?

Update on 2015 11 10: It's back!

[Quint the Alligator Snapper]

Първоначално публикувано от Si-Fi:

Although I'm not sure if this works anymore, there should be a file called temp.html under "C:\Program Files (x86)\Steam\public\" that generates the receipt once you activate a license.

Thanks for the tip.

Doesn't seem to be there, but I already closed the key redemption window. I'll check it next time I redeem a key.

[[ST] Nicht Sehr Gut]

Same issue here...

Also, I'm amazed at the "who cares" responses of people telling other users that this not important. Obviously, some of us care, as we are asking what's going on. If you don't care, move on.

At bare minimum, there should be an official answer. Presumably this is a bug, as Steam still tells you to "Print a receipt of this transaction".

And for all the "Dorm Lawyers" (or "Barracks Lawyers") out there: "Print Receipt" generates a document with a confirmation code [that you apparently can't retrieve at a later time] with the text on it clearly stating "It is recommended that you keep this information in a safe place. It can be used as proof-of-purchase in the future." So, yes, it is a form of "proof".

[Satoru]

Wait there was a receipt for key redemption?

[Creep]

Първоначално публикувано от Nicht Sehr Gut:

Same issue here...

Also, I'm amazed at the "who cares" responses of people telling other users that this not important. Obviously, some of us care, as we are asking what's going on. If you don't care, move on.

At bare minimum, there should be an official answer. Presumably this is a bug, as Steam still tells you to "Print a receipt of this transaction".

And for all the "Dorm Lawyers" (or "Barracks Lawyers") out there: "Print Receipt" generates a document with a confirmation code [that you apparently can't retrieve at a later time] with the text on it clearly stating "It is recommended that you keep this information in a safe place. It can be used as proof-of-purchase in the future." So, yes, it is a form of "proof".

so why is your armchair lawyer information better than the support article?
https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762
good luck unlocking an account with a printed receipt.

what is the law in your country about online "digital" purchases?
I think that trumps whatever is written with the receipts anyway.
in my country it means the receipt is totally useless because I agreed not to have a grace period with a digital product.

By clicking the button below to proceed you agree that Valve provides you immediate access to digital content as soon as you complete your purchase, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.

receipts not worth anything for proof of ownership on steam.
I am just an avarage consumer not a laywer of any "dorm"

[Quint the Alligator Snapper]

Първоначално публикувано от Satoru:

Wait there was a receipt for key redemption?

Once the key was redeemed, on the screen showing the game name, there used to be a button called "Print Receipt". Doing so would produce a screen that would produce a print dialogue for a document showing that you redeemed a subscription for the game of that name to your Steam account.

[Si-Fi]

If changes were made in a way that a confirmation number cannot be printed for any kind of purpose, then the dialog that displays to print a receipt is misleading and Valve should have thought about this before making amendments.

[Quint the Alligator Snapper]

Първоначално публикувано от Si-Fi:

If changes were made in a way that a confirmation number cannot be printed for any kind of purpose, then the dialog that displays to print a receipt is misleading and Valve should have thought about this before making amendments.

The dialogue used to have a Print Receipt button, which generated a confirmation code.

This button no longer exists. Confirmation codes can no longer be generated. Or perhaps they are no longer visible to us.

[Si-Fi]

Първоначално публикувано от Quint the Robot Girl:

Първоначално публикувано от Si-Fi:

If changes were made in a way that a confirmation number cannot be printed for any kind of purpose, then the dialog that displays to print a receipt is misleading and Valve should have thought about this before making amendments.

The dialogue used to have a Print Receipt button, which generated a confirmation code.

I am aware of the missing button but that isn't what I am referring to. What I am referring to is what is mentioned on top once you activate a license.

It states along the lines to print a receipt for future safekeeping in which Valve has not removed yet.

[Naedmi]

They tend to email me when I make a purchase, maybe the receipt could be in the email.

From my last purchase "This email message will serve as your receipt. You can also access your Purchase History online at any time by visiting https://store.steampowered.com/account "

[Quint the Alligator Snapper]

I checked my e-mail and there is no receipt by e-mail for key redemption.

[Si-Fi]

For purchases, yes, but retail key redemption, no.

[Naedmi]

Ah, yes I missread the OP. You could never view a receipt through retail purchases, if you wish for a receipt then you should try the original site you bought the key from.

[Quint the Alligator Snapper]

Първоначално публикувано от TheDean:

Ah, yes I missread the OP. You could never view a receipt through retail purchases, if you wish for a receipt then you should try the original site you bought the key from.

I get those in my e-mail. But those are a little different.

Especially since Steam disabled the feature that allowed sites like Humble or Gala to directly redeem keys to your account, this means that at some point I need to manually transfer a key code from elsewhere into Steam. Proving that I bought the key from a bundle site is not the same as proving that I redeemed that key in Steam.

[Creep]

I seen people that were locked out of the account have there account unlocked with only a humble purchase as proof.

if you have nothing the humble page is more proof than a receipt.
even your original account email is better than a receipt.

[Si-Fi]

Първоначално публикувано от Creep:

I seen people that were locked out of the account have there account unlocked with only a humble purchase as proof.

if you have nothing the humble page is more proof than a receipt.
even your original account email is better than a receipt.

Even providing Valve with a Paypal receipt will also be of benefit.