Account was hacked. I beg support or an admin to help.

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Jarrett22 Sep 19, 2024 @ 5:33pm

Account was hacked. I beg support or an admin to help.

My steam account was just hacked and the support tabs are no help. The hacker changed my email and my phone number on my account. I can provide credit cards I last used for the account or anything needed.

Last edited by Jarrett22; Sep 19, 2024 @ 5:35pm

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Showing 1-11 of 11 comments

Aluvard Sep 19, 2024 @ 5:40pm

No one hacked into your account, it was you who gave all your data to the scammer. Willingly.

You need to be logged out of all accounts to start recovery process.

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Jarrett22 Sep 19, 2024 @ 7:32pm

Which means my account was hacked. And you're wrong, I never gave all my data lmfao. I see you're definitely the guy who scammed me huh?

Last edited by Jarrett22; Sep 19, 2024 @ 7:33pm

d3str0y3r Sep 19, 2024 @ 7:39pm

Originally posted by Jarrett22:
I see you're definitely the guy who scammed me huh?

You really think people are going to want to help if you go around accusing them of being a scammer?

The only thing that will get you is reported.

Jarrett22 Sep 19, 2024 @ 7:48pm

My apologies. Put yourself in my shoes. I got hacked from clicking a link, this person comes on, and sends another link saying I didn't get hacked. It seemed fishy to me. Plus I wasn't sure how they even knew what I did??
I was wrong after I risked it and clicked the link and seen it was safe.

Last edited by Jarrett22; Sep 19, 2024 @ 7:51pm

Jarrett22 Sep 19, 2024 @ 7:50pm

I mean no harm. It was just sketchy to me at first to click another link. Unfortunately the link didn't help as I had to make this account to create a discussion. The account recovery it's giving me is for this account, even after logging out of my account.

Originally posted by d3str0y3r:
Originally posted by Jarrett22:
I see you're definitely the guy who scammed me huh?

You really think people are going to want to help if you go around accusing them of being a scammer?

The only thing that will get you is reported.

rawWwRrr Sep 19, 2024 @ 7:52pm

Originally posted by Jarrett22:
My apologies. Put yourself in my shoes. I got hacked from clicking a link, this person comes on, and sends another link saying I didn't get hacked. It seemed fishy to me.
I was wrong after I risked it and clicked the link.

From your perspective it must seem like you were hacked. Technically you were phished, which for some is a kind of hacking. It's just a correction to the nomenclature. Being hacked presumes your account was targeted and entry was by brute force. Someone tricked you with a link and phished your login details.

With that being said, the process is the same. Follow the guide that was posted above. Make sure not to be logged into an account when you begin the recovery process. You'll reach a point to submit a ticket then just need to wait for Support to respond to you.

Jarrett22 Sep 19, 2024 @ 7:55pm

Originally posted by rawWwRrr:
Originally posted by Jarrett22:
My apologies. Put yourself in my shoes. I got hacked from clicking a link, this person comes on, and sends another link saying I didn't get hacked. It seemed fishy to me.
I was wrong after I risked it and clicked the link.
From your perspective it must seem like you were hacked. Technically you were phished, which for some is a kind of hacking. It's just a correction to the nomenclature. Being hacked presumes your account was targeted and entry was by brute force. Someone tricked you with a link and phished your login details.

With that being said, the process is the same. Follow the guide that was posted above. Make sure not to be logged into an account when you begin the recovery process. You'll reach a point to submit a ticket then just need to wait for Support to respond to you.

Thank you for the kind response. Again my apologies guys and I was totally wrong.

Jarrett22 Sep 19, 2024 @ 8:04pm

Originally posted by rawWwRrr:
Originally posted by Jarrett22:
My apologies. Put yourself in my shoes. I got hacked from clicking a link, this person comes on, and sends another link saying I didn't get hacked. It seemed fishy to me.
I was wrong after I risked it and clicked the link.
From your perspective it must seem like you were hacked. Technically you were phished, which for some is a kind of hacking. It's just a correction to the nomenclature. Being hacked presumes your account was targeted and entry was by brute force. Someone tricked you with a link and phished your login details.

With that being said, the process is the same. Follow the guide that was posted above. Make sure not to be logged into an account when you begin the recovery process. You'll reach a point to submit a ticket then just need to wait for Support to respond to you.

But I followed as far as I could, self locked the account, but it said it would send an email to proceed with the next instructions but the email is the russians!!!