Steam staff closing ticket without responding

[Octa.]

Steam staff are closing my support ticket less than 10 minutes after making them without responding to it.
I got my account restricted because I refunded a game a week ago by opening a case on paypal because the steam refund bot was bugged. The game was Call of duty black ops 6 and even though i played it less than 2 hours and tried to refund it les than 2 weeks after pruchasing it i couldn't refund it with steam because I think the bot consider it like a DLC for the Call of duty app or the bot is bugged with the call of duty app because there are now like 4 different call of duty on this app and they all get the hours counted on it.
So, I won the paypal case with proof and now steam restricited my account because I did it. I tried to talk with paypal but they cant do anything because the case is closed. So i went to talk with steam support via ticket but here are closing them immediatly after i make them without any reason and without answering it... btw I said no insult and shared proof that paypal can't do anything.

So right now i dont know what to do and i'm making this post by hoping someone has some tips/answers for what to do next.

[d3str0y3r]

If your tickets are get auto closed without a response that is a sign your account is compromised.

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


As for call of duty, the way activistion has the game setup it looks like a dlc and count all of the hours. So you have to open a manual ticket to get a refund. Never do a charge back it will only end bad for you.

Charge backs cost valve money and is considered fraud. So yea it will get your account restricted and the payment method banned.

[Octa.]

My account is fine and it is not comprised by any means.

But i couln'd find a way to get a manual refund with humans so. I even checked on internet to see and i found out that there was no human refund method so i did a charge back on paypal yes because THEY were comiting fraud by not refunding me by their conditions. So now because i did the right thing they are restricting my acount for no reason. THEY are the ones in wrong by not having human support and by not responding to my tickets.

[miamew3]

If tickets close without response, it's a sign someone else has access to your account. These hijackers set up a bot on your account to close any tickets you open.

I highly suggest you follow the steps posted above to secure your account, once that's done try sending a help ticket again.

[Hennix]

Originally posted by Octa.:

My account is fine and it is not comprised by any means.

But i couln'd find a way to get a manual refund with humans so. I even checked on internet to see and i found out that there was no human refund method so i did a charge back on paypal yes because THEY were comiting fraud by not refunding me by their conditions. So now because i did the right thing they are restricting my acount for no reason. THEY are the ones in wrong by not having human support and by not responding to my tickets.

seems the fraudster is you

[Octa.]

Originally posted by Hennix:

Originally posted by Octa.:

My account is fine and it is not comprised by any means.

But i couln'd find a way to get a manual refund with humans so. I even checked on internet to see and i found out that there was no human refund method so i did a charge back on paypal yes because THEY were comiting fraud by not refunding me by their conditions. So now because i did the right thing they are restricting my acount for no reason. THEY are the ones in wrong by not having human support and by not responding to my tickets.

seems the fraudster is you

Seems like you are a guy wasting your time by reading steam post just to answer some stupid things like that

[Nex]

Originally posted by Octa.:

My account is fine and it is not comprised by any means.

But i couln'd find a way to get a manual refund with humans so. I even checked on internet to see and i found out that there was no human refund method so i did a charge back on paypal yes because THEY were comiting fraud by not refunding me by their conditions. So now because i did the right thing they are restricting my acount for no reason. THEY are the ones in wrong by not having human support and by not responding to my tickets.

You just go tho the transaction on steam and click you have a question or need additional help for the transaction. You actually committed the fraud by issuing a chargeback.

[Lithurge]

It's your own fault for doing a chargeback. You can request a manual refund by selecting I have a question about this game. A solution that's posted regularly here.

I have seen people say the restriction is temporary - a few weeks - but once lifted you won't be able to use the payment method you did a chargeback on.

[Mr. Smiles]

Well, good luck, hope you didn't want to use PayPal as a payment method ever again.

Because you can't.

[Hennix]

Originally posted by Octa.:

Originally posted by Hennix:

seems the fraudster is you

Seems like you are a guy wasting your time by reading steam post just to answer some stupid things like that

and it seems you are the guy who burnt his account with stupid actions

[Wolf Knight]

Originally posted by Octa.:

My account is fine and it is not comprised by any means.

.

you have no idea how many times we have see people say that, and then they come back later "I checked and my account was compromised..."

people dont know their account is compromised till after the bad things happen. steam guard is not a magic shield either. the scammers know how to get your log in from you without you knowing it.

we see people post about being compromised MULTIPLE times in MULTIPLE forums every day, people have learned what the signs are for it. tickets being closed without a response is a sign of an account compromised.

[Octa.]

Originally posted by Hennix:

Originally posted by Octa.:

Seems like you are a guy wasting your time by reading steam post just to answer some stupid things like that

and it seems you are the guy who burnt his account with stupid actions

Burnt the account ? nope just can't use paypal anymore... there is like 10000 others methods to buy steam games... like still using paypal to buy steam keys on g2a for example.

[Wolf Knight]

Originally posted by Octa.:

Originally posted by Hennix:

and it seems you are the guy who burnt his account with stupid actions

Burnt the account ? nope just can't use paypal anymore... there is like 10000 others methods to buy steam games... like still using paypal to buy steam keys on SNIP for example.

not agreat choice of sites. the only site I know of that game developers have said "we would rather you pirate our games instead of buying from that site"

[Octa.]

Originally posted by Wolf Knight:

Originally posted by Octa.:

My account is fine and it is not comprised by any means.

.

you have no idea how many times we have see people say that, and then they come back later "I checked and my account was compromised..."

people dont know their account is compromised till after the bad things happen. steam guard is not a magic shield either. the scammers know how to get your log in from you without you knowing it.

we see people post about being compromised MULTIPLE times in MULTIPLE forums every day, people have learned what the signs are for it. tickets being closed without a response is a sign of an account compromised.

You know what Fine i'll check with the steps the other guy sent and i'll actually tell you if it's compromised or not ( i guess it will be by how many people already told me on this post that this is a sign of a compromised steam account )

[Octa.]

Originally posted by Wolf Knight:

Originally posted by Octa.:

Burnt the account ? nope just can't use paypal anymore... there is like 10000 others methods to buy steam games... like still using paypal to buy steam keys on SNIP for example.

not agreat choice of sites. the only site I know of that game developers have said "we would rather you pirate our games instead of buying from that site"

Yeah but i don't know how to pirate games and it's often FAR LESS expensive on g2a than steam

[Octa.]

Originally posted by Wolf Knight:

Originally posted by Octa.:

My account is fine and it is not comprised by any means.

.

you have no idea how many times we have see people say that, and then they come back later "I checked and my account was compromised..."

people dont know their account is compromised till after the bad things happen. steam guard is not a magic shield either. the scammers know how to get your log in from you without you knowing it.

we see people post about being compromised MULTIPLE times in MULTIPLE forums every day, people have learned what the signs are for it. tickets being closed without a response is a sign of an account compromised.

Incredibly enough... after the reset of password and remove everything off my account execpt this computer and removed the 2-3 malwares that this app found... The support tickets seems to not get closed for no reason anymore :D I don't know anything about malware so i was like no fkg way someone/something would just close tickets and not like take my whole account but seems like it was it. Thank you, now you can add me on your wall of people who thought there was no malware but actually was some just to frustrate me by closing tickets xD