If I preorder BO6 and play more than 2 hours, would I still be eligible for a refund?
I'm asking this because in the ToS Steam says that if its beta testing it doesn't count toward the two hours, and this is the official beta. But also, CoD uses the "Call of Duty" app in the library, new CoDs don't have their own executable or area to start it. So wouldn't the playtime be confused between your current playtime with other CoDs?
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Showing 1-8 of 8 comments
J4MESOX4D Sep 1, 2024 @ 3:26am 
If your refund request gets auto-rejected then you can submit a manual ticket which gets reviewed by a human and it usually gets resolved that way. I'm not entirely sure if there are new measures in place to prevent this problem because it has been an issue in the past but if the worst comes to the worst, a manual ticket works fine.
Frank Hassle Sep 1, 2024 @ 3:54am 
Originally posted by J4MESOX4D:
If your refund request gets auto-rejected then you can submit a manual ticket which gets reviewed by a human and it usually gets resolved that way. I'm not entirely sure if there are new measures in place to prevent this problem because it has been an issue in the past but if the worst comes to the worst, a manual ticket works fine.
Ah okay, thank you very much
Whiskers Sep 23, 2024 @ 5:19pm 
Update?? I wanna do the exact same thing but I got like 10 hours on the beta lol
cSg|mc-Hotsauce Sep 23, 2024 @ 5:22pm 
Originally posted by Whiskers:
Update?? I wanna do the exact same thing but I got like 10 hours on the beta lol

Let me make it clear...

REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE

When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund limit.

https://store.steampowered.com/steam_refunds/

:nkCool:
rawWwRrr Sep 23, 2024 @ 5:22pm 
Originally posted by Whiskers:
Update?? I wanna do the exact same thing but I got like 10 hours on the beta lol
There is nothing stopping you from trying.
cSg|mc-Hotsauce Sep 23, 2024 @ 5:24pm 
Beta play time never counted.

Advanced Access does but BO6 does not have Advanced Access.

If you used any pre-order in game items like Zombies Legendary Tools or Aetherium Crystals, you may be screwed.

:nkCool:
Last edited by cSg|mc-Hotsauce; Sep 23, 2024 @ 5:25pm
rawWwRrr Sep 23, 2024 @ 5:28pm 
Just so many won't even try. Just ask. If they say no, it's no. But at least ask the question.
cSg|mc-Hotsauce Sep 23, 2024 @ 5:31pm 
Originally posted by rawWwRrr:
Just so many won't even try. Just ask. If they say no, it's no. But at least ask the question.

Too many people ask before trying. It is really a problem.

But that's just the average CoD player for ya.

:nkCool:
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Date Posted: Sep 1, 2024 @ 2:57am
Posts: 8