Steam stuck in loading screen.

[sir Manfrenjensenden]

Steam worked fine in yesterday but now it doesn't open - it's just stuck in loading screen for all time. I remember having same kind of issue like 4-5 years ago and solution was simple; deleting appcache file solved the problem, but now it's not working. Does anyone know what's causing this and if there's a fix to this problem?

[Aspendawn]

Came to see if anyone was having this issue. Same for me. Fine yesterday. Hasn't been working all day. Tried various workarounds from an old youtube video, none of which worked. Just a spinning circle with no access to any of the Steam options.

[ꜰᴀ. Luu]

son windons 8 ?

[ꜰᴀ. Luu]

me pasa lo mismo ni reinstalando se soluciona

[Aspendawn]

Originally posted by Tyler:

son windons 8 ?

I have Windows 10

[Aspendawn]

Found a solution that worked for me: Find the userdata folder in your Steam folder and move it to your desktop or elsewhere. Open the steam.exe file. After it loads, close Steam and copy the old userdata folder to the newly created one, but DON'T replace any files. Hope this helps someone else.

[Dramatic_Effect]

Exact same issue. First time I ever looked up an IT problem and found a recent post with the exact same issue. If I forcefully close the Steam window, launching the steam.exe does nothing at all, I have to restart to try again. Deleted appcache, let's see if that works.

[Dramatic_Effect]

It does not. Windows 10, the steam window opens but is perpetually stuck in a loading screen, though it did re-create the deleted appcache.
Interestingly enough the process shows up in the task manager, with 2-7 Steam Client Webhelper subprocesses, one subprocess just labelled Steam, and sometimes one steamerrorreport subprocess. No usage of network or disk, low cpu usage, some usage of memory. When closed via the task manager, the steam window opens again after a few seconds with a varrying number of Steam Client Webhelper processes.

Gonna try moving userdata next

[76561199774414880]

dramatic, can you add me to friends? :) thanks

[76561199774414880]

i have invited you

[demonaz]

you can try to delete folders "C:\Program Files (x86)\Steam\config" and "C:\Program Files (x86)\Steam\logs" (making a backup before deleting) and try to start client

[Dramatic_Effect]

Moving userdata works.

1. Remove your userdata folder and put it somewhere else.
2. Start Steam
3. Steam, having no userdata folder, will open the login screen
4. Log into Steam
5. Close Steam
6. Put your userdata folder back, replacing the one steam created upon login.
7. Steam now works

I have no idea what's in the userdata folder, so I have no idea if replacing the new folder with your old one even changes anything. At least we know it isn't some kind of corrupted userdata stuff causing the error.

[old_scopie1945]

This also worked for a few of us.
https://steamcommunity.com/discussions/forum/0/6679490060455520348/

[sir Manfrenjensenden]

Well I'll be damned. Userdata solution worked like a charm - tried several different fixes before that but none helped. Many thanks to Aspendawn and Dramatic_Effect.

[ꜰᴀ. Luu]

Originally posted by sir Manfrenjensenden:

Well I'll be damned. Userdata solution worked like a charm - tried several different fixes before that but none helped. Many thanks to Aspendawn and Dramatic_Effect.

We are the same brother, the only definitive solution is to change to Windows 10, since the problem is that Steam stopped working with Windows 8.1 operating systems below.

[Rondelson]

wow