Persis122 Sep 7, 2024 @ 7:00pm
Steam client issue
For about a day now I've been trying to fix this issue. Steam says I have no internet connection, yet has no problem with the store. This has meant that I can't update games, play most multiplayer games, and couldn't send this on the app. I'm having to type this out in my browser. Steam is the only thing that's giving me issue and I've tried just about everything I could think of and was suggested in the Support section.

I've disabled my firewall and made sure steam and all needed applications had permissions.
I've reinstalled Steam entirely.
Checked for viruses.
Checked my antivirus software.
Went offline then back on.
Logged out and back in.
Checked my apps running in the background.
Waited a day.
Checked my internet connection more times than I should have to.
Deleted a lot of apps I wasn't using to free up space.
Tried to figure out if I could change server regions. I don't think I can.

Could someone please help me troubleshoot this?

Edit: Things I've tried since opening this forum/things I've learned

I have no VPN.
I connect directly to the internet via cable and it's fiber optic. Nothing wrong with it.
Steam say's I'm online in all areas except downloads, some games, and doing a PC diagnosis.

SOLUTION:
I uninstalled every game, completely wiped everything Steam related from my computer, and reinstalled Steam on a different SSD. Thank you Artheval_Pe
Last edited by Persis122; Sep 7, 2024 @ 9:13pm

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Originally posted by Artheval_Pe:
I've had similar issues lately with the Steam client.
What fixed it for me was when I completely uninstalled Steam (deleted every game file, on top of Steam files), and did a fresh install on another hard drive (I've two SSD drives).

Later, I've had issues with error codes 101 or 105 "unable to connect to server"
It turns out that it was my Antivirus that was acting up. I had everything set up properly as far as exceptions were concerned, but a fresh install of the antivirus fixed it.

Therefore, my two cents would be: don't rule out too quickly Antivirus interference. At first glance, mine was set up properly, but in reality it was messing things up in the background.
Showing 1-6 of 6 comments
Jerry Sep 7, 2024 @ 7:16pm 
Some Windows 10 users appear to be having this issue lately. Might be some conflict with a system update. Maybe somebody else shows up here and is able to give more details.
For now... if you got a different Windows (7 upwards) on a boot partition on this PC, that would help of course. Otherwise, you either have to try a different PC or wait until whatever is going wrong has been fixed. (or figure out, which patch causes the trouble and try to remove it)
Last edited by Jerry; Sep 7, 2024 @ 7:16pm
Persis122 Sep 7, 2024 @ 7:21pm 
I am Window 10. So I'm both happy and frustrated at the idea that it's probably out of my hands. I'll keep check back here, but thank you very much for the info.
Iceira Sep 7, 2024 @ 7:26pm 
Other issue wifi and vpn , and if you have to fare away to nearest steam DL zone,
that mean negociation into steam cant establition a keep alive packet is not gettting though, atm i can see you are online at border around avatar is GREEN, and jerry is not online, if that even matter here at steam , only you know if client into steam has "NO Internet Connection" then yuo should talk with own ISP and hear if they did something in a update sense into steam is off,

You can try change steam DL zone, but who knows, most ISP is hack up with in 10minute.
its here , you need a apsre pc aka friends laptop, to ruleout is it my pc or network into steam.

gl with it.


ps.
old advice reboot router and pc then router wan lid light is up again.
Last edited by Iceira; Sep 7, 2024 @ 7:28pm
Persis122 Sep 7, 2024 @ 7:43pm 
I'm hard wired in the internet. No Wifi, only fiber optic cabled straight into my computer. Tried the Download Zone thing, no dice. I have no VPN. And Steam says I'm online in all area's except on some games, downloading, and doing a PC diagnosis. Thanks though
Last edited by Persis122; Sep 7, 2024 @ 7:46pm
The author of this thread has indicated that this post answers the original topic.
Artheval_Pe Sep 7, 2024 @ 8:15pm 
2
I've had similar issues lately with the Steam client.
What fixed it for me was when I completely uninstalled Steam (deleted every game file, on top of Steam files), and did a fresh install on another hard drive (I've two SSD drives).

Later, I've had issues with error codes 101 or 105 "unable to connect to server"
It turns out that it was my Antivirus that was acting up. I had everything set up properly as far as exceptions were concerned, but a fresh install of the antivirus fixed it.

Therefore, my two cents would be: don't rule out too quickly Antivirus interference. At first glance, mine was set up properly, but in reality it was messing things up in the background.
idk
Showing 1-6 of 6 comments
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Date Posted: Sep 7, 2024 @ 7:00pm
Posts: 6