Device alert

[2]

There is someone saying to me in steam community support message that i have a virus and need to download a programmer to remove virus.

My account will get blocked becase my account has device alert? But i get yellow alert saying eternal webisite?

I want to play counter strike on computer but i need to fix that but how fix? I used 15 money lately for buy counter strike but i want to not lose game?

Anyone have this problem? How fixed it?

[Wolf Knight]

its a scam

your account is compromised
DO NOT TRADE
If you have access to the account

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
6. If points were stolen, do a password RESET to cancel the awards/points before they are delivered

Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

After you have secured the account, please edit your profile back to normal by hitting the EDIT PROFILE button if it was altered by the hijacker/scammer. Report any accounts involved if possible.

Steam support does not post messages on your profile, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.

They do not change your name/avatar unless it violates the rules (advertising, inappropriate language,etc). Such a change would only reset it to the default settings (your steam ID for the name, the default ? avatar for the avatar). This would include an account alert that you have to click a box that says "I have read this"



report the account of who ever is talking to you, they are trying to scam or steal your account

[Maria]

??? Sounds like a scammer.

Where do you see the message?

[2]

Originally posted by Maria:

??? Sounds like a scammer.

Where do you see the message?

The steam support tell me i need programmer to delete virus. My acount will get deleted for i not remove device alert for window? I try to downlad i get big yellow alert for not safe webisite. Steam support say need fear not yellow alert for webisite. My acount now had red alert i need to fix but i do not see alert. Support see alert, me not. My computer is virus need delete.

[FFL2and3rocks]

Doesn't sound like you're talking to a real support person. Support staff will never contact you in a Steam chat and would certainly never threaten to delete your account if you don't download a strange program.

[2]

Suport say i need to download fast or my acount delete now. I need to fix problem fast.

[FFL2and3rocks]

You're being lied to. Whoever you're speaking with is not a support person.
They wouldn't know anything about any viruses on your PC anyway.

[2]

Originally posted by FFL2and3rocks:

You're being lied to. Whoever you're speaking with is not a support person.
They wouldn't know anything about any viruses on your PC anyway.

My connection not fast. It downloading too slow. Support says he see virus in steam, i need download steam nativirus for fix. Connection not fast, only 40 download.

[Silicon Vampire]

Just ♥♥♥♥♥♥♥ STOP. Whoever is talking to you is LYING. https://steamcommunity.com/sharedfiles/filedetails/?id=3079012071

You are being scammed. Your account is compromised and until you fix it, ANY trades will be stolen from you....

Do NOT trade or authorize ANY trades until it is repaired.

--------------edit ------------------

From another thread:

Originally posted by NotEvenBlurm:

You're getting scammed right now. DON'T TRADE YOUR ITEMS OR THEY'LL BE GONE.

Do the following steps:

Scan for malware. https://www.malwarebytes.com/

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey

And maybe think about how someone has gained access to your account.

[2]

My computer say i need call steam support mobile phone. My computer loud why?

[Silicon Vampire]

Because you are too ignorant to own a computer.

[FFL2and3rocks]

Steam Support does not have a phone number.

[Aluvard]

Originally posted by mostafa ssfa 1:

My computer say i need call steam support mobile phone. My computer loud why?

You're in the process of getting scammed. Stop talking to guy who claims to be a representative of Support and follow those steps linked above.

[BillyJackRed]

Hey guys, sorry to barge in, just need a bit of help. Im trying to get a steam API key for a RedM server. I made too many requests not noticing it was wanting me to confirm on my phone, (I was at PC). Its telling me to try again later...does anyone know how long that takes or will I need to contact steam support. Thanks in advance!

[Muppet among Puppets]

Originally posted by mostafa ssfa 1:

I try to downlad i get big yellow alert for not safe webisite. Steam support say need fear not yellow alert for webisite. My acount now had red alert i need to fix but i do not see alert. Support see alert, me not.

That is so classically scam.
Nothing else

[Maria]

Originally posted by BillyJackRed:

Hey guys, sorry to barge in, just need a bit of help. Im trying to get a steam API key for a RedM server. I made too many requests not noticing it was wanting me to confirm on my phone, (I was at PC). Its telling me to try again later...does anyone know how long that takes or will I need to contact steam support. Thanks in advance!

Make your own thread so you can get more exposure.