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nobody Oct 24, 2024 @ 8:10pm
Steam Store pages are slow to load.
Hello everyone, recently I've been having problems with Steam loading pages in store, it's always take it quite long to load. I've tried to clear web browser cache but it didn't help. Community pages, forums, profiles, everything else loading up quickly, it's only store pages taking significantly more time to load and it wasn't like this before. Does anyone else having similar problems?

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Showing 1-15 of 16 comments
Barkaya Oct 24, 2024 @ 8:48pm 
Have the same thing since last week, even game trailers seem to load slow (which never happened before for me in 13 years of using Steam). Looks like a preparation for Halloween sale, or "store pages visual update" in time for the same sale, or "Steam Recording" soon is going to be moved from beta to stable version of the client... Whatever it is, you can only wait it out oooooor try to change your download server (Steam -> Settings -> Downloads -> Download region -> choose (any) one -> restart Steam client) and hope it'll work.
nobody Oct 27, 2024 @ 10:57am 
Originally posted by Barkaya:
Have the same thing since last week, even game trailers seem to load slow (which never happened before for me in 13 years of using Steam). Looks like a preparation for Halloween sale, or "store pages visual update" in time for the same sale, or "Steam Recording" soon is going to be moved from beta to stable version of the client... Whatever it is, you can only wait it out oooooor try to change your download server (Steam -> Settings -> Downloads -> Download region -> choose (any) one -> restart Steam client) and hope it'll work.
Hello, sorry for late reply. I did try to change download region but it didn't fix it. Game trailers also used to load slow for me but now after a few days I believe problem fixed itself, everything seems to load just fine and fast. Seems like you was right and I had to wait it out. I hope it is also fixed for you as well. Thank you for answering!
Grem™ Oct 27, 2024 @ 2:00pm 
I've been having this problem for the past few days. Sometimes pages, game thumbnails, trailers load fine, and sometimes very slowly, no matter if I use a web browser or a steam client...
Simm0 Nov 1, 2024 @ 2:32pm 
I have been having the same problem. This worked for me:

In the desktop client, delete the cache by going to Settings > Downloads > Clear Download Cache and click Clear Cache
Alexandr.Volkov Nov 1, 2024 @ 4:21pm 
Originally posted by Barkaya:
Have the same thing since last week, even game trailers seem to load slow (which never happened before for me in 13 years of using Steam). Looks like a preparation for Halloween sale, or "store pages visual update" in time for the same sale, or "Steam Recording" soon is going to be moved from beta to stable version of the client... Whatever it is, you can only wait it out oooooor try to change your download server (Steam -> Settings -> Downloads -> Download region -> choose (any) one -> restart Steam client) and hope it'll work.
Hello mate, i'm have same issue. I'm using steam for 7 years and never see such issue before
Amayeha Nov 1, 2024 @ 5:56pm 
Same issue here.
Demon Nov 1, 2024 @ 6:06pm 
Same here. It's really hard to use the store right now.
Tintler Nov 1, 2024 @ 6:11pm 
Same maybe it is a cdn problem.
Castyles Nov 1, 2024 @ 6:48pm 
Not even loading anything here. Extremely annoying.
IndigoFighter Nov 1, 2024 @ 7:49pm 
Originally posted by Grem™:
I've been having this problem for the past few days. Sometimes pages, game thumbnails, trailers load fine, and sometimes very slowly, no matter if I use a web browser or a steam client...
Same here :angrykit:
still having same issue.... anyone find a solution?
Grem™ Feb 19 @ 3:15am 
Alas, but no. It seems I have resigned myself... :sotsad:
Jimi Feb 19 @ 4:18am 
Hey! If your Steam Store pages are loading slowly but everything else (community, forums, profiles) is fine, here are a few things you can try:

Check Steam Server Status – Sometimes, the store has issues. You can check Steam Status to see if there are any ongoing problems.
Use a Different Browser – If you're using Steam’s built-in browser, try opening the store in Chrome, Edge, or Firefox.
Disable VPN or Proxy – If you're using a VPN, it might be causing delays. Try disabling it and reloading.
Flush DNS Cache – Open Command Prompt (CMD) as Admin and type:


ipconfig /flushdns


Then restart your PC.
Check Network Speed – Run a speed test (fast.com) to see if your connection is slower than usual.
Clear Steam Browser Cache – Go to Steam → Settings → Web Browser → Delete Web Browser Cache & Cookies
If none of these work, it might be a Steam-side issue, so waiting it out could be the best option. Let me know if any of these help!"

That should cover all the major fixes! Let me know if you want to tweak anything.
Last edited by Jimi; Feb 19 @ 4:18am
Grem™ Feb 19 @ 5:25am 
None of this helps. Moreover, I recently did a clean installation of Windows and changed my Internet provider. The Steam store still works poorly. I have no problems with any other Internet resource, only the Steam store...
Iceira Feb 19 @ 6:03am 
PC spec, are you having 2 gpu card IGPU and a Main primary card. ( igpu card might need to be turn off. )

ps.
Turn off gpu acclelration browser view has fix many thigs
( accelration in web view ) dont forget MS edge has accelration and chrome has it blizzard client has it, ( i have no problem there with it.
Last edited by Iceira; Feb 19 @ 6:06am
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Date Posted: Oct 24, 2024 @ 8:10pm
Posts: 16