Problem paying with Skrill/Moneybookers

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Mathias Jul 11, 2014 @ 4:41pm

Hello.

I keep getting the error:

"An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support."

I have contacted Steam Support, but they have not answered yet, so i want to ask here, if anyone else has this problem.

I get this problem then i have selected "Moneybookers" and "Verfiy you live in Denmark" (I live in Denmark)

After i am pressing on the button "Continue", it gives me the error i told above.

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Showing 1-13 of 13 comments

ReBoot Jul 11, 2014 @ 4:45pm

Well, try another payment method. I recommend PayPal.

Mathias Jul 11, 2014 @ 4:48pm

Originally posted by ReBoot:
Well, try another payment method. I recommend PayPal.

I dont have paypal. Thats my problem.

Im only using Skrill, as i got 85€ on it.

ReBoot Jul 11, 2014 @ 4:48pm

PayPal is free to use and all you need to use your free PayPal account is a bank account.

Mathias Jul 11, 2014 @ 4:51pm

Originally posted by ReBoot:
PayPal is free to use and all you need to use your free PayPal account is a bank account.

I know that. I have also used PayPal some time ago.

They just limited my account then i got bigger and bigger transactions (even tho my account was verified). Then suddenly they just closed my account, saying that i was doing illegal business. Which i was not.

Thats one of the main reasons im using Skrill.

And anyway, i was asking for help. Not a dude saying what else i can use.

ReBoot Jul 11, 2014 @ 4:58pm

This was help. You won't get any more help here as no one can view your Steam account records except the Steam support guys.

Mathias Jul 11, 2014 @ 4:59pm

Originally posted by ReBoot:
This was help. You won't get any more help here as no one can view your Steam account records except the Steam support guys.

Well i have waited nearly a ♥♥♥♥♥♥♥ week on them. I dont have time for the lazy steam support team.

Thats why i asked here, to see if anyone else has this problem

Maayazi Dec 18, 2014 @ 5:37am

Originally posted by ReBoot:
PayPal is free to use and all you need to use your free PayPal account is a bank account.

I have the same problem and the paypal is not avaible in my country yet. I am from Serbia.

sadmanhoque Dec 24, 2014 @ 5:26am

I have a similar problem, PayPal is not available in my country and I'm not getting the option of payment via Skrill/Moneybookers

<i>Nemesis Jul 1, 2015 @ 5:10am

zzz

Paulescu Jul 1, 2015 @ 5:12am

I know

#10

Roshu Oct 3, 2015 @ 12:44pm

If you wanna buy with Skrill you have to have their MasterCard and pay with that. Just bought CS GO that way, only prob is that skrill card will cost you 10euro per year i think...I use it for other purposes to so I dont mind.

#11