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Steam Wallet Code Won't Redeem
I bought a $20 Steam wallet code card at CVS pharmacy probably 20 minutes ago and when I try to type in the code it says "An unexpected error has occurred. Your code could not be redeemed at this time. Please contact Steam Support."

I have the receipt but there's no other code or anything on it, but it does say no refunds on gift cards. So is this a just problem with Steam right now and I'll be able to redeem it today, or should I go to CVS right now and try to get another card? I don't want to wait a month for Steam support to get back to me telling me I'm SOL.

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Showing 1-11 of 11 comments
InZaNe FirzoX Jul 3, 2014 @ 7:15pm 
have you tried with big letters and( - ) between every 4th letter?
did you type exactly what the card number/letters looks like?
A wet napkin Jul 3, 2014 @ 7:21pm 
Originally posted by InZaNe FirzoX ™:
have you tried with big letters and( - ) between every 4th letter?
Same thing, says to contact Steam support
Originally posted by RusselBomb:
did you type exactly what the card number/letters looks like?
Yeah, I've been trying combinations of what I might have messed up (like 0 and O) but to no avail.
Originally posted by fauxtronic:
FWIW, it wouldn't be a month. It would be a few days. I'm not suggesting that is acceptable with regards a billing issue. Just letting you know, that's all.
A few days still seems like a long time to me. I know that they can't help everyone immediately, but I think it would be better if I went to CVS sooner rather than later to say I had a problem redeeming the code.
schnitzeljaeger Jul 3, 2014 @ 7:38pm 
The error is usually a sign of Steam's payment server acting up (again). Just wait a few hours/ a day and try again. If it won't work contact support. Payment issues seem to have a higher priority there (at least when I contacted them).
Qoco Jul 3, 2014 @ 7:39pm 
Damn that sucks, i never had that error, i guess you should contact steam support ;o
cactus Dec 25, 2015 @ 4:37pm 
I'm having this problem on Christmas day, I have like 230$ worth of steam cards and it won't work ;c.
pres Dec 25, 2015 @ 4:55pm 
Originally posted by BigBoiNickk:
I'm having this problem on Christmas day, I have like 230$ worth of steam cards and it won't work ;c.
Steam servers are overloaded because of it being christmas day.
Thats my guess. Same issue here bud, good luck.
desktopevil Dec 25, 2015 @ 5:26pm 
Originally posted by BigBoiNickk:
I'm having this problem on Christmas day, I have like 230$ worth of steam cards and it won't work ;c.

Having this too, but as said it's probably due to so many people making steam accounts today it's overloaded. Best bet is to wait until later or try again tomorrow.
BADSPistawful Dec 25, 2015 @ 5:30pm 
Steam store is having issues, just chill for a bit.
Fart balls Dec 25, 2015 @ 5:33pm 
the steam store is having issues my friend u are not the only 1 with this problem, so do i have this 1 and i just got my steam 50$ code :( we just gotto wait until the store is back up for example anything with money transaction on steam is probably down Buying/market/steam wallet codes :/
BurnMyBren Jul 4, 2016 @ 11:44am 
I know this is a late respond but I think I can figure it out a bit why it won't work.

So it said you bought the card on Jul. 3 (A day before Jul. 4th) and of course there's going to be a Steam sale and people are going to be buying Steam Wallet cards to buy games. As of writing this it's 4th Of July and the sale is still going on, I bought a Steam Wallet card last night from Circle K at 9:50ish, and when I went to put the code in it said I had to wait several hours! I was freaking out because I thought I lost 20 bucks from a gift card! But I saw someone say that during the holidays (and sales) that the currency starts to act up because so many people are adding money to thier accounts. So I think I'm sadly going to miss the sale because of this goof up. But if it still doesn't work than I think I'm screwed.
But yeah, I hope that your card worked and such! Cause that would suck.
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Date Posted: Jul 3, 2014 @ 7:09pm
Posts: 11