mcv Nov 3, 2024 @ 9:49am
Game unavailable in Family View, can't leave Family View
My son wants to play Lemonade Apocalypse. It looks pretty harmless to me, there's nothing in tags or description that this game is somehow inappropriate for children, but the game doesn't show up in his games. He can see the store page (which suggests to me it's not actually blocked as age inappropriate), but when he tries to run it, he gets the message that it's unavailable in Family View.

But that message doesn't offer any way for him to ask me for permission, and disabling Family View seems to have been broken; clicking the icon that used to disable it, now takes him to his profile page.

So how is this supposed to work? I think he should just be able to play the game, especially since he can see the store page just fine, and he even installed it without my help. But then why doesn't it show up in his library? Why can't he ask me for permission to play this game? And why does leaving Family View not work anymore? How is it supposed to work now?
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Showing 1-4 of 4 comments
miamew3 Nov 3, 2024 @ 9:56am 
Did you move over to the new Steam Families yet? It replaced family view a while back...
Read more here https://help.steampowered.com/en/faqs/view/054C-3167-DD7F-49D4
ImperatorPavel Nov 3, 2024 @ 10:05am 
Originally posted by mcv:
My son wants to play Lemonade Apocalypse. It looks pretty harmless to me, there's nothing in tags or description that this game is somehow inappropriate for children, but the game doesn't show up in his games. He can see the store page (which suggests to me it's not actually blocked as age inappropriate), but when he tries to run it, he gets the message that it's unavailable in Family View.

But that message doesn't offer any way for him to ask me for permission, and disabling Family View seems to have been broken; clicking the icon that used to disable it, now takes him to his profile page.

So how is this supposed to work? I think he should just be able to play the game, especially since he can see the store page just fine, and he even installed it without my help. But then why doesn't it show up in his library? Why can't he ask me for permission to play this game? And why does leaving Family View not work anymore? How is it supposed to work now?

That game is free. The game isn't available for family sharing because your son can just add the game to his library.
mcv Nov 3, 2024 @ 10:29am 
This isn't about Family Sharing, it's about Family View. He has the game, and is the only one in our family to have it, but it doesn't show up in his library and when he runs it from the store, he gets the error message that he can't run it in Family View. But there seems to be no way to leave Family View.

Originally posted by miamew3:
Did you move over to the new Steam Families yet>
Yes, we did. Created a family weeks ago when I ran into the opportunity, and last week when he couldn't access Bad North from my library, I jumped through all the hoops to verify that I really wanted him to join the family, which was a bit more complicated than it should have been, but it worked.

Is it possible that Family View is now obsolete but Valve forgot to disable it or something?
mcv Nov 3, 2024 @ 10:35am 
Ah, I think I figured it out. I set his permissions that he could only play games I approved, and I checked every appropriate game from our list. But this is a new game, so I hadn't approved it yet. And Steam doesn't seem to offer a way for him to ask for permission.

There is something off about how Steam handles this, though. My only options are "everything" and "only stuff I explicitly approve", so now he can see (and probably play) games that I don't think are appropriate for him.

And apparently in the Steam store he could always see games that apparently he wasn't allowed to see.

I hope there are some more options to tweak this further that I haven't found yet, because this isn't very intuitive so far.
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Date Posted: Nov 3, 2024 @ 9:49am
Posts: 4